Property Complaints Manager - London
1 week ago
Job summary
We are looking for a talented and motivated Property Complaints Manager to lead our Complaints & Resolution Service. As our Property Complaints Manager,you'll take ownership of developing a sector-leading complaints service—driving continuous improvement,
delivering high-quality outcomes, and embedding a culture of accountability, professionalism,
and exceptional service.
About the Role
You will act as the escalation point for complex and business-critical complaints,using your expertise to advise, guide, and resolve issues effectively.
Your leadership will ensure your team feels empowered,
supported,and equipped with the skills they need to succeed.
- Roleresponsibilities:
- Making decision on resolving customer complaint.
Job description
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