Heat Network Officer - London, United Kingdom - Notting Hill Genesis

Notting Hill Genesis
Notting Hill Genesis
Verified Company
London, United Kingdom

6 days ago

Tom O´Connor

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Tom O´Connor

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Description
Job Introduction

Are you passionate about delivering great services to residents? Are you someone who likes to own a problem and get it solved? Do you have experience of contractor, stakeholder and resident relationship management? If so, then we'd love to hear from you.


We're looking for a Heat Network Officer to join us in Assets and Sustainability to manage a portfolio of sites where heating and hot water is supplied centrally.

Role Responsibilities

You'll manage a portfolio of sites where heating and hot water is provided from a central plant room, making sure the systems are well maintained, performing as efficiently as possible and outages, both planned and unplanned, are kept to a minimum with the right level of communication with residents.

It's a high-profile role, working with contractors, consultants, resident-facing teams and residents to ensure these vital services are delivered.


The sites will include new developments that utilise the latest heat network technology along with some of our more traditional communal heating systems found in our legacy buildings.

You'll be responsible for making sure planned preventative maintenance is carried out on time, that repairs are attended to promptly and that evidence is provided by contractors to support the work they've carried out.

You'll work alongside our billing colleagues to ensure residents are paying for the heating and hot water they consume.


This role offers a fantastic opportunity to build on your experience working with colleagues, residents, contractors and consultants to deliver a robust and responsive service.

You'll have high expectations in terms of contractor performance and you'll be proactive in holding contractors and consultants to account.

You will bring experience of managing contractor relationships and building connections with residents, while experience in procurement is useful as is an understanding of communal heating.

Resident comfort and safety will be your top priority while making sure that work carried out offers value for money.

You'll work alongside operational colleagues to develop the planned investment programme for our existing heat networks.


There are opportunities within Assets and Sustainability to further develop your career, to learn more about how our business operates and showcase your ability to build relationships in a supportive and vibrant environment.


We believe we work best when we're together, so you'll be expected to work from our head office in Kings Cross at least three days a week, as well as visit other locations as necessary to get the job done.

A willingness to travel and be flexible is vital.


Benefits

In return we offer:

  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Generous pension scheme
  • Enhanced maternity, paternity and adoption pay we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance free confidential advice and counselling services provided by independent specialist organisations
  • Health cash plan
  • Staff discounts we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
  • Interest free loans: season ticket loan, tenancy deposit loan and training loan
  • Cycle to work scheme
  • Life Assurance x 4 annual salary

How to apply

  • Applications close at 23:59 on
    15 January 2023.
About The Company
Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff.

We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all.

Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision - to house west London's working poor, providing them a home from which to build themselves and their families a secure future.


Our people
We value our people and both respect and celebrate their differences.

We're proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world.

We encourage and are committed to diversity.

We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve.

We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.


Our pledges


We are proud signatories of the G15 group's diversity pledge to encourage more diversity in the boardroom and at senior level.

The pledge on Black, Asian and minority ethnic diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels a
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