Telco 5g Core Support Consultant - Bristol, United Kingdom - Oracle

Oracle
Oracle
Verified Company
Bristol, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Telco 5G Core Consultant support will deliver Oracle Telco 5G core-based customer solutions for the consulting services organization.
Primary responsibility for the technical delivery and support of a customer solution. The Consultant will work with the delivery team and other vendors to successfully scope and deliver customer solutions.


Key activities:

  • Performance Optimization/automation/scripting
  • Integration/Interoperability/Automated Testing
  • 24/7 Advanced Support handling tickets for expedited resolutions
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Disclaimer:


Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Oracle is an Equal Employment Opportunity Employer*.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.


Which includes being a United States Affirmative Action Employer

What you'll do

  • Provide Professional services for Oracle Communications Cloud Native (CN) based 5G core NFs (PCF, NRF, SCP, IWF, UDR, NSSF, SEPP, SLF, BSF, etc.)
  • Services provided include network integration, system provisioning, capacity analysis, special feature implementation, Test Plan creation, and execution. CI/CD knowledge is a plus.
  • Service support delivery activities include onsite and remote support of new systems, technical discussions, explanations of proposed solutions with customers, development of methods of procedure, and other documentation as required by the customer.
  • Create, maintain, and execute detailed Methods of Procedures (MOPs), Completion Notices (CNs), project plans, and schedules of activities and deliverables.
  • Maintain use cases, call flows, policy rules, routing rules, and database query logic/scripts based on customer's Business and Service Use Cases.
  • Assist with resolving network faults, including performance metrics and call processingrelated issues.
  • Deliver advanced analysis of platform KPIs and statistics to generate trend reports and identify potential issues or threats to the Oracle platforms.
  • Follow up and update technical tickets on the customer ́s behalf.
  • Assist customers in preparation of maintenance windows execution: knowledge transfer regarding the activities to be executed, prepare customer documentation, identify risks and potential impacts and prepare contingency plans.
  • Attend emergency calls 24/7 to support and evaluate operational problems and issues, analyze, and perform workaround or solution on shortterm proposals.
**What you'll bring

  • Excellent interpersonal, organizational, communication, and presentation skills.
  • Ability to interpret and develop a detailed network/system drawing and excellent problemsolving/analytical skills.
  • Knowledge & experience of data communications concepts of network architecture, TCP/IP Protocol suite, SNMP, NTP, and troubleshooting.
  • Knowledge & experience with the following LAN technologies: Ethernet (10/100/1000/10G), VLANs, Spanning-Tree, and switching knowledge.
  • Knowledge & experience with VPN, IPSec, SCTP, TLS, IPv4, and IPv6, and Routing Protocols/technologies. Ansible Tower, Playbook, and REST API knowledge are a plus.
  • Knowledge of platforms framework and

Operating Systems:
Linux/Unix, Windows, Cloud Native (CN), Kubernetes (K8s), Grafana, Kibana, Jaeger, Jenkins, Selenium, Open stack, and Kubernetes certification preferred.

  • Knowledge & Experience in subscriber database technologies: HLR, HSS, SPR, EIR, ENUM, AAA, SDS, MySQL, DB query/scripting (pearl/python).
  • Must be a se
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