Clinic Coordinator - Bristol, United Kingdom - University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a vacancy in the administrative team if you like working with people, are dynamic, have excellent customer service and can work accurately and meet deadlines then we want to hear from you.

We strive to provide an efficient and effective service for patients attending our department.

The successful applicant will be working within our Sleep Studies Department to ensure all patients have appointments in a timely and efficient manner.

They will also be a point of contact for queries from patients, relatives and other professionals, and will be a key part of the team, driving forward service improvement and patient focused care.

The successful applicant will also be required to provide admin support to the clinical team.

For further details please view the job description and person specification.

This post will be based at the Bristol Royal Infirmary, however you may be required to work at South Bristol Community Hospital or work from home on occasions.

Communication:

To support the triaging of EIA & GCA referrals by liaising with key clinical staff
To act as a point of contact for queries from clinical and nonclinical staff
Escalate patient queries, capacity problems and general issues to the role's line manager or relevant clinical staff as appropriate
Communicate changes to clinics and appointments to patients as instructed, often at short notice

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.