Customer Service Manager - Grantham
4 weeks ago

Job summary
You don't just want to manage support, you want to own the customer experience end-to-end.If turning complex problems into loyal, long-term customers is your thing, this role was built for you.
When ERP software sits at the heart of a business,
At Khaos Control that promise has powered UK retailers for over 25 years
Responsibilities
- Lead coach and develop our customer support team
- Own customer onboarding alongside Professional Services from go-live to real adoption
- Act as the senior escalation point for complex customer issues
Job description
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