Food & Beverage Team Member - Preston, United Kingdom - Holiday Inn Preston

Description

What you'll be doing

As Food & Beverage Team Member, you will be working in the Open Lobby area of our hotel, where you will be providing exceptional service to our guests in all areas, ensuring all our guests, conference delegates and visitors experience the highest levels of service and engagement, creating 10 out of 10 experiences.

You are here to make guests smile with your personality, professionalism and passion to exceed.

This role is shift working on a rota basis, rotas are planned and communicated two weeks in advance and shift times range from 07.00am am for Morning shifts or between 18.00pm to 23.

00pm


Who You'll Be working for

Holiday Inn Preston hotel stands in the heart of the city centre, a short drive from the M6 motorway.

Preston bus station is next door, while Preston train station, a 15-minute walk away, offers direct links to Manchester Airport (MAN).

Within a 12-minute drive of the M6, M55, M61 and M65 motorways, the hotel offers limited free parking (first-come, first-served).

Our Modern Open Lobby the space is fresh and stylish, incorporating vibrant colours, locally inspired artwork and contemporary furnishings to create the ultimate chill out space.

Here we provide home comfort meals for those staying with us as well as creative specials.

We have 133 bedrooms across 6 floors that were refurbished in 2019 with the design falling in line to match the open lobby refurbishment.

You will be joining an established vibrant team, with emphasis placed on learning, development, teamwork and job satisfaction.


Our Values
At Centre Island you'll be joining a growing family of 9 hotels with over 800 employees.

At Centre Island whether you're working at our branded IHG hotels or our independent boutique we deliver the brand with Centre Island Values.

All our employees are engaged, enthusiastic who have Centre Island personality.

We believe our values are an integral part of our business and our teams strive to always:
Act with
INTEGRITY and
CARE

ENGAGED with customers and colleagues alike

Have
PASSION and take
OWNERSHIP in everything they do

Strive to be
CREATIVE to continuously improve


What we offer you
28 Days Holiday pro-rated increasing to 33 days after your 5th year of Service

Worldwide benefits programme for reduced price rooms & food and Beverage in IHG hotels

In house rewards and recognition program

Long Service Awards

Uniform provided & meals on duty

Career progression opportunities


Job Profile

Main Duties and Responsibilities:

• Working to Brand Standards and Departmental Standards to deliver exceptional service.
• Ensuring set up, preparation and close down procedures are adhered to.
• Learn sufficient product knowledge to be able to complete role with confidence.
• Be multiskilled over all areas of Food and Beverage & Bar
• Work within licensing laws when serving alcohol
• Support other departments to create cohesion between all areas
• Assisting manager to ensure all targets and metrics are achieved
• Upholding food hygiene standards within food and beverage areas
• Problem handling and resolution to ensure guest satisfaction

Additional duties & responsibilities may be required in this role.


Job Type:
Part-time


Salary:
£12.00 per hour


Expected hours:
per week


Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Application question(s):

• Availability to work Evenings and Weekends

Work authorisation:

• United Kingdom (required)

Work Location:
In person


Reference ID:
HIPF&B

Expected start date: 08/04/2024