Customer Service Coordinator - Long Hanborough, United Kingdom - NSF International

NSF International

Verified Company

Long Hanborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a dedicated, customer focused administrator, looking for a new challenge in a global organisation?

Our Supply Chain and Food Safety department audit and certify very large numbers of customers against a number of scheme standards.

We pride ourselves on our customer service and our integrity. We're growing fast, and that's where you come in

To further ensure and grow our Supply Chain business, we are currently looking for a
Customer Service Coordinator to join our Agricultural Membership team, based in Long Hanborough, Oxfordshire.

This role will involve providing support to clients on the telephone and administrative support whilst delivering great customer service to new and existing customers, ensuring quality documentation, and professional communications in a timely and friendly manner.

RESPONSIBILITIES

Including, but not limited to:

Working closely with other departments within NSF to ensure a professional end to end service for our customers
Maintaining and updating databases
Processing postal correspondence
Reception cover and associated duties on an agreed weekly rota basis

QUALIFICATIONS

Previous administrative experience
Customer focused taking pride in delivering great customer service
Happy to help people both internally and externally
Flexible and adaptable
Calm and confident approach when dealing with challenging situations and customers
A high level of accuracy and attention to detail
A methodical and logical approach with good problemsolving skills
Good interpersonal skills with an ability to work on own initiative
The ability to plan work and meet deadlines
This is an onsite role, with the expectation to be onsite at our Long Hanborough office 5 days per week

What NSF can offer:

You will be joining a great team of hard-working individuals who will quickly help you to become one of them.

You will be given the opportunity to lead on certain projects and thus the chance to prove your ability to progress up the career ladder in this global company

LI-DNI

ABOUT US

NSF is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and lifeenhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.

Our nearly 3,000 employees provide services in over 180 countries through many of our global offices, at our 35,000 client sites, from home offices and in state-of-the-art laboratories.

We're growing fast and expanding into new areas such as sustainability and digital. And that's where you come in. Come join a team that makes a difference in the world.

More information about NSF can be found at

One of our core values is We Are One NSF.

This means that while we're one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work.

NSF is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

ABOUT THE TEAM

NSF provides expertise and accredited food services across the entire food value chain: from agriculture, animal welfare, aquaculture, dairy, and production through to processing, distribution, quality management, retail, and restaurants. As a pioneer in food safety, we help businesses thrive while achieving their food sustainability, compliance, and risk management goals.

Our certifications services cover the Global Food Safety Initiative, supplier assurance, foodservice equipment and nonfood compounds, and organic and Certified Transitional certification through Quality Assurance International (QAI).

We also offer HACCP validation and inspection, label claims verification and certification, DNA and food package testing, and product and process development.

Separately, we provide expert consulting, food safety training, and auditing in areas including food fraud and gap assessments, retail food safety, and brand standards.

JOB INFO