Continence Service Administrator - Alfreton, United Kingdom - Derbyshire Community Health Services NHS Foundation Trust

Derbyshire Community Health Services NHS Foundation Trust

Verified Company

Alfreton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to appoint a highly motivated, enthusiastic, efficient and friendly person to be part of the Administration Team within the Continence Advisory Service.

We are a busy and fast-paced team dealing with all the referrals that come into this Nurse led service from across the county.

The successful applicant will need to have:

A good standard of general education which includes English language GCSE, Grade C or above
Experience of working in an office environment, including answering a busy telephone system, phoning patients/members of the public
IT literacy skills, with demonstrable experience of using SystmOne, Microsoft office or other platforms.
Excellent communication and interpersonal skills

Excellent customer care, discretion and communication skills are essential as well as a friendly and caring personality.

You should also be able to stay calm under pressure.

The post holder will be based at either Alfreton Primary care Centre or Long Eaton Health Centre with time also spent working from home.

Are you interested in joining our Outstanding NHS Foundation Trust? We are offering a fantastic opportunity for you to come and work in our Specialist Service.

The role will be interesting and varied, giving you the opportunity to deliver highly professional administrative support to our Nursing staff.

This is a part time post, working alongside other Administrators across the county for the Continence Service and being aware of the Home Delivery Service.

Please take a look at the Job description.

If you have the right skills and experience and enjoy being part of a friendly, happy and vibrant team, we would like to hear from you.

The Purpose and Activities of DCHS?

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

During the pandemic response we have led the implementation of public vaccination centres in collaboration with partners across health and social care.

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

The successful applicant will be able:

To contribute to an efficient and effective administration for the county wide Continence Advisory Service for Derbyshire Community Health Services.

To answer the telephone, direct calls accordingly and take messages.

To listen to voice mail messages & respond accordingly.

To refer patients into the service & book appointments via TPP SystmOne.

To collect, sort and distribute mail.

Printing and photocopying of leaflets, forms and literature.

Printing & sending out appointment request and confirmation letters from tasks via SystmOne.

Attendance at team meetings.

To have a flexible view to working.

To support and comply with all health and safety, fire, infection control policy / procedures / legislation in conjunction with the appropriate department / advisors.