Level 2 Customer Service Practitioner Apprenticeship - Manchester, United Kingdom - Tameside College

Tameside College
Tameside College
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Level 2 Customer Service Apprenticeship

Training Provider:

Tameside College This course is delivered using a blended delivery model, our assessor will deliver this apprenticeship in the workplace with optional study days at college.


Entry Requirements:
Level 1 English and Math's will be required to complete this apprenticeship


Course Duration: 12 Months plus 3 Months End point assessment

This is an apprenticeship therefore previous experience is not necessary as full training will be provided.


Location:
Denton (Greater Manchester) M34 3SH


Package:
£6.40 p/h (plus commission)


Job Type:
Full-time Apprenticeship


Holidays:20 Days (April - March) increasing to 25 days after 1 years' service. Plus, bank holidays.


Working Week:
Mon - Thu 8:45am - 5:30pm Fri 8:45am - 3:55pm


Duties include, but not limited to:

  • Process customer contracts, managing and accurately updating the Gateway database and other company records.
  • Deliver relevant, clear, transparent, and consistent information across the Surveying and Operations department.
  • Provide administrative support to all departments where required.
  • Maintain exceptional professional & personal standards to support your ongoing development and progression within the business.
  • Achieve your individual KPIs, whilst contributing to the overall success of the department.

Requirements:


  • A clear communicator with excellent interpersonal, communication & telephone skills.
  • Be accurate and thorough, with good administration & data entry skills, attention to detail and an understanding of the importance of quality.
  • Adaptable to differing environments with excellent communication skills and the ability to cultivate and manage key relationships.
  • Professional attitude, aligned with, understands, and supports the ambitions of the company.
  • Highly motivated, demonstrating enthusiasm and a 'cando' mentality


This is an amazing opportunity for driven and ambitious individuals to join one of the largest independent rating surveyors in the country.

As an Apprentice, you will have the opportunity to learn from experienced professionals in a supportive environment. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you


Job Type:
Apprenticeship


Pay:
From £6.40 per hour


Expected hours:
No less than 30 per week


Schedule:

  • Monday to Friday

Education:


  • GCSE or equivalent (preferred)

Work Location:
In person
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