Proactive Maintenance Lead - Maidstone, United Kingdom - Kent Recruitment Bureau

Kent Recruitment Bureau

Verified Company

Maidstone, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Maidstone | On premise | Up to £36k

Permanent | Full-time | 610598

Proactive Maintenance Lead / 2nd / 3rd Line Support

Maidstone

Salary:
Up to £36k DOE
Does Proactive Maintenance interest you?

Would you like to progress your Cyber Security Skills?

Would you like a role that will progress to managing your own small team?

We are looking for a Proactive Maintenance Lead.

As the cornerstone of our proactive maintenance team, you will ensure the optimal performance, reliability, and security of our IT systems.

This role involves a unique blend of high-end 2nd line and 3rd line technical support, leadership, and strategic planning capabilities.

You will drive initiatives to identify and mitigate potential issues before they affect our operations, lead a small team of engineers, and contribute to the continuous improvement of our IT landscape.

Key Responsibilities:

System Monitoring and Maintenance:
Conduct regular checks on IT systems to proactively identify and address issues.

Performance Optimisation:
Develop and implement strategies to enhance system performance and reliability.

Incident Management:
Take the lead on complex technical issues, offering expertise in troubleshooting and resolution.

Team Leadership:
Mentor and guide a team of IT professionals, promoting a proactive maintenance culture.

Process Improvement:
Evaluate and refine maintenance processes and procedures to enhance efficiency.

Security Oversight:
Ensure the integrity and security of systems in compliance with industry standards.

Project Management:
Oversee projects related to system upgrades and enhancements, from planning to execution.

Stakeholder Communication:
Liaise with IT teams and stakeholders to ensure maintenance activities align with business objectives.

Essential Skills and Experience:

Strong background in proactive system maintenance, with proficiency in highend 2nd line and 3rd line support.
Comprehensive knowledge of network infrastructure, server environments, virtualization technologies, and security protocols.
Skilled in Microsoft Windows environments, Active Directory, and cloud technologies.
Proven track record of leading and developing technical teams.
Exceptional problemsolving, analytical, and decisionmaking skills.
Effective communication and interpersonal abilities

Desirable Qualifications:

Certifications in CompTIA, ITIL, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or related fields.
Experience in managing IT projects and driving process improvements.

Additional Requirements:

Experience with SSL certificates, domain renewals, and backup and replication software (Veeam preferred).
An enthusiastic approach towards automating tasks and selfstudy on the latest technologies.
A keen interest in all areas of Cyber Security, with a desire to develop expertise.
Willingness to liaise with third parties, including attending conferences around the country, albeit infrequently.

This role offers an exceptional opportunity to play a critical part in maintaining and enhancing the IT infrastructure, ensuring its performance, reliability, and security.

If you are a dedicated IT professional with a passion for proactive maintenance and continuous improvement, we would love to hear from you