Crew Support Desk Assistant - Leeds - Jet2

    Jet2
    Jet2 Leeds

    1 day ago

    Description

    and Jet2holidays are always looking for great people to join our award-winning team of colleagues.

    We're looking to hire a Crew Support Desk Assistant to join our Crewing Team.

    Reporting to the Crewing Supervisor the Crew Support Desk Assistant is responsible for supporting the Crewing Teams and play a part in the effective resource management of all Crew across the flying programme.

    The Crewing Team is a fast paced and challenging environment where no two days are the same. It is a problem solving Team at the heart of the busy day to day operation that constantly monitors over 3000 Crew members rosters across our 13 UK bases as well as overseas operations.

    This role will work across a 4 on 4 off shift pattern and is a Fixed-term contract from April - October.

    As our Crew Support Desk Assistant you'll have access to a wide range of benefits including:

    • Colleague discounts on Jet2holidays and flights
    • Generous Discretionary Profit Share Scheme
    • Contributory pension scheme

    At and Jet2holidays were working together to deliver an amazing journey literally We really drive forward a customer first ethos creating unforgettable package holidays and flights. We could not do it without our wonderful people.

    Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays your potential has no limits. Apply today and let your career take flight

    What you'll be doing

    • Responsible for ensuring all Crew calls and queries are managed and dealt with in an efficient and timely manner.
    • Offering administrative support and maintaining departmental documentation.
    • Required to quickly calmly and effectively communicate with Crew and other operational Teams within the business often in pressurised situations.

    What you'll have

    • An interest in starting a career within the aviation industry and thrive in a fast paced and demanding customer service environment.
    • You must be able to remain calm and demonstrate the ability to manage your own workload in a demanding environment.

    Required Experience

    Junior IC

    Key Skills

    • Gems Jewellery
    • Flight Operations
    • Logistics & Administration
    • Analysis
    • Claims Investigation

    Employment Type: Contract

    Experience: years

    Vacancy: 1


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