Technical Support Officer - South Ribble, United Kingdom - Lancashire County Council

Lancashire County Council
Lancashire County Council
Verified Company
South Ribble, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Salary £24,054 - £27,852 per annum | Permanent, Part-Time, 22.2 hours per week | Pro Rata


Grade:
Grade 6 Salary £24,054 - £27,852 per annum pro rata


Location:
Reuse Hub at Preston Transfer Station

Staff Responsibility:
No

DBS Clearance:
No

Qualifications:

Desirable that the post holder will have a vocational or professional qualification or have equivalent experience in the area of expertise.


Role Context Information (this needs to be read in conjunction with the Role Profile Grade 6 and Person Specification):

Lancashire is the fourth largest local authority in England and covers a huge geographic area and a wide range of communities both urban and rural.

Lancashire County Council manages over half a million tonnes of municipal waste each year.

The council has a network of waste facilities which includes 15 household waste recycling centres (HWRCs), 1 Community Recycling and Reuse Centre (CRRC) and 2 waste transfer stations.


The role holder will support the delivery of the council's reuse agenda from cradle to grave in a wide ranging role with both manual and administrative elements.

Whilst predominantly office based in nature, the post holder will be required to spend time on operational waste management facilities which may involve working outdoors from time to time.


The post holder will also provide general technical and administrative support to the Service Development Team and have a good attention to detail and the ability to deal with technical data and information.

Communication skills are important as role holders will be interacting with internal and external customers regularly.


The role holder will use practical and procedural knowledge and analytical and judgmental skills to interpret information or situations and solve varied problems some of which may be difficult and require advance planning.

Role holders will be expected to make decisions as to when and how duties are carried out and respond to situations independently.

They will also be required to provide limited supervision of others from time to time.

Typical duties will include the following:

  • Supporting Reuse projects at both the Reuse Hub and Reuse Shop network.
  • Receipt, processing and preparation of items for reuse.
  • Practical activities to assist in the day to day running of the Reuse Hub and Shops and monitoring of operational performance (there will be a manual element to this task from time to time).
  • Receipt, processing and analysis of service specific data and information, including waste tonnages, reuse rates and performance information.
  • Assisting in developing new systems for the management and processing of information.
  • Assisting in providing training on new and existing systems to staff at a variety of levels of grade and ability.
  • Supporting in the development and implementation of new Waste Service initiatives
  • Dealing with challenging customers/contractors to reach agreed outcomes
  • Supporting in the development and implementation of new council policies.
  • Identifying opportunities for improving procedures and processes within the team or wider service area, to support the continuous improvement of services.

Other:


Lancashire County Council as an equal opportunities employer intends that no job applicant or employee will receive less favorable treatment because of their age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, sex, sexual orientation, race, religion or belief unless this can be objectively justified.


Lancashire County Council has agreed a Code of Conduct and Statement of Ethical Standards that outline the behavioural and ethical standards that must be upheld by its employees and casual workers.

If you are appointed, you will be required to accept these provisions on appointment.


This position is part time, please note the salary quoted is full time equivalent, the salary received will be paid on a pro-rata basis.


You will be required to provide a car for use in connection with the duties of this post and must be insured for business use.

However, we may consider you if you cannot drive because of a disability.

In return Lancashire County Council offers a range of benefits, found on our website here

Job Description & Person Specification
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