Retention Team Leader - Manchester
1 month ago

About the Role
An exciting opportunity has arisen for an experienced Retention Team Leader to join a market-leading Employee Assistance Programme (EAP) and Occupational Health provider based in Manchester City Centre.
You'll lead a high-performing Relationship Management / Client Retention team,
playing a key role in retaining existing clients,
identifying upsell opportunities,
and developing team capability through coaching,
m mentoring and performance analysis.
Key Responsibilities:
- Leading people leadership and commercial performance.
- Driving client retention,renewals,and upsell performance.
Job description
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