People Operations Lead - London, United Kingdom - Treatwell

Treatwell

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The People Operations Lead will be responsible for creating a seamless experience throughout the entire employee life cycle for our UK and Irish teams.

Reporting into the Managing Director of UK&I with close connections to senior stakeholders in our Sales & Partner Success teams, you'll be responsible for the administration, experience and cohesion of our employee experience for the UKIE.

Directly managing a People Operations Manager, you will be hands one while ensuring an aligned and consistent approach to people operations across the business, delivering exceptional results that help improve the experience of people at Treatwell whilealigning to business goals.

You will be responsible for:

People systems administration and ensuring the quality & accuracy of the regional people data in our HRIS, payroll, engagement platform and more
Confident creating, preparing & developing reports; analysing data and communicating with leaders to support them on regional decisions.
Train, develop and manage the local People Operations Manager, working collaboratively to support all markets within the region.
Proactively support any local employee relations ensuring accuracy and fairness.
Deep understanding of UK&I HR legislation and able to learn about all regional markets.
Monitor our core HR processes and policies to ensure alignment and fairness across the region and the business.
Partner with leaders and the local People Operations team to drive employee engagement, identifying overall areas for improvement, innovation and change.
Commit to continuous improvement and implementation of Peoplecentric HR solutions, by staying ahead of the latest industry trends and ensuring scalability.
Identify & drive any local strategic projects.
Regularly connect with key leaders in the business to gather feedback and action initiatives that can improve our experience.

About You

Good understanding of HR legislation & continuously keeping up to date.
Excellent leadership skills and previously demonstrated managing someone. Excited to transfer your knowledge.
Proactive, keen to identify improvements within our systems, processes, policies
Excellent organisation, prioritisation & attention to detail.
Strong communication skills, able to deliver feedback to people on all levels.
Datadriven and logical in your thinking.
Empathetic & a great listener who can demonstrate a good balance of emotional intelligence with pragmatic judgement.
Techsavvy and confident navigating around new systems independently.
Trustworthy; treating highly confidential information and situations with the utmost integrity.

About Treatwell
Hi, we're Treatwell. Nice to meet you.

We're a team of 800 (and growing) passionate and brilliantly talented people across Europe.

We're the industry's smartest salon management software, all connected to Europe's leading bookings platform, working with almost 50,000 salon partners across 13countries, processing over 4 million bookings every month.

And.breathe.

But we're not done yet. We're on an exciting journey to digitally revolutionise the hair and beauty community.

If this excites you, we might just have the role for you.

We'll treat you with:

28days holiday, plus bank holidays
Monthly £40 Treatwell vouchers so you can treat yourself too.
Benefits platform offering cycle to work scheme, high street discounts and other perks.
Growth funds for you to develop and grow with your team.
A beneficial pension scheme and enhanced parental pay & leave policy.
A dynamic organisation with Friday drinks in the office.

**Equal Opportunity