Support & Move On Officer - Kingston upon Thames, United Kingdom - The Royal Borough of Kingston upon Thames

The Royal Borough of Kingston upon Thames
The Royal Borough of Kingston upon Thames
Verified Company
Kingston upon Thames, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Employer
Kingston Council


Location(s)
Kingston


Contract Type
Permanent


Working Hours
Full Time


Grade
F/G


Hours Per Week
36


Salary Range
£29,214 - £37,038


Salary Basis
Per annum


Leave Entitlement
27 days


Application Deadline
04/06/2023, 23:55


Anticipated Interview Date(s)
Week Commencing 12th June


About the Borough


This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.

Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage.

Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.


Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.

Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride.

The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.


We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength.

The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic.

Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.


Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough.

In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.


About the Role


We have 3 new positions available to join the Housing Solutions team The new posts are designed to support people while they are in temporary accommodation and empower them to take the next step in their housing journey and move on to more settled living arrangements.

You will work very closely with Housing Solutions Colleagues, Rehousing, Temporary Accomodation and Supply teams.

You will spend some of your time in our offices in Kingston, but the majority of your time will be spent visiting people in our Temporary Accommodation across London & Surrey so you must have the ability to travel.

This is a highly varied role and your typical day can consist of:

  • Visiting people in temporary accommodation, supporting with day to day issues to ensure they can maintain the accommodation and at the same time helping them to actively look for alternative accommodation
  • Doing a lot of multiagency work and negotiation with landlords
  • Having honest and open conversations with customers about their housing options
  • Helping people find alternative accommodation in the private rented sector

About Us
The Community Housing Service helps people secure and keep housing and avert crisis.
We provide a range of housing and homelessness prevention support across Kingston.

This is an exciting time to join us, we are transforming the service with a focus on a resilient and efficient service that prevents homelessness and puts customers at its heart.


The Housing Solutions team consists of two managers and 11 staff and is based in our centrally located offices in Kingston.

You will be joining a busy and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference


About You


We are looking for someone who enjoys assisting others and finding solutions for people and has an understanding of housing and homelessness.

You will need strong communication skills, ideally with case management skills.

You will need to have previously worked with people needing support - this experience may have been gained in a local authority, housing association or charity.


This is an ideal job to step up into if you have face to face experience with those in a housing crisis.

Previous experience could be a visiting officer, a benefits advisor or a support worker.


In order to successfully deliver the responsibilities of the role, you will need to:

  • Question and challenge ways of working, with an understanding of the bigger p
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