Customer Service Assistant - Redhill RH
2 days ago
Job description
Are you a caring individual looking to start your career as an Optical Assistant? You've come to the right place.
We aren't looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as a Trainee Optical Assistant, you don't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our store
The Specsavers Redhill store is a vibrant and well‑established optical and hearcare hub, located on Central Parade in the heart of the town. The store is perfectly positioned just a 4‑minute walk from Redhill Train Station, and easily accessible via local bus routes. For those travelling by car, the store sits close to several convenient parking options offering quick and practical access for both customers and colleagues. With its strong reputation for customer care, accessibility, and professional service in both optical and audiology fields, Redhill is an excellent environment for candidates looking to grow their career in a supportive, patient‑focused setting.
Our team
The Redhill Specsavers store is recognised for its friendly, professional, and customer‑centred team, who consistently deliver a high standard of care across both optical and hearing services. The clinical team, including both optometrists and audiologists, is commended for providing thorough eye examinations and expert hearing‑care support, ensuring every customer receives personalised, high‑quality clinical attention. The store is also supported by experienced leadership with deep Specsavers expertise, contributing to consistently high operational and customer‑care standards across the Redhill location.
Overall, the team at Specsavers Redhill exemplifies the brand's commitment to exceptional eye and ear care, combining professional expertise with a genuinely caring, community‑focused approach.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary up to £12.41ph, depending on age
- Part Time – Weekends only
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you
- Enhanced family leave and company sick pay
What we're looking for?
Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone call
Find out more
If you are comfortable with the responsibilities we're looking for and are excited by this opportunity, we're excited to hear from you.
Got what we're looking for? This job will close when it's filled, so don't delay, apply today
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