Patient Pathway Coordinator - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen for a 12 month maternity cover as a Band 4 Patient Pathway Coordinator working within the Cardiology Service in the Cardiovascular Directorate.

The Patient Pathway Coordinator will lead on the tracking of pathways of patients.

By working closely with a wide range of clinical and managerial staff and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met.

The services we offer are delivered by expert cardiologists using state of the art facilities.

The duties and responsibilities listed below are representative of the Patient Pathway Coordinator role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the department.

Monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies.
Identify from the Tracking List the next steps in the patient care pathway in line with clinical need (peer review).
Coordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.
Update on all enquiries regarding patients' care and/or treatment on a pathway from external Trusts and General Practitioners in a timely manner including where necessary the booking of outpatient appointments
Develop an understanding of the milestones of the allocated pathway for patients within a designated group.
Attend relevant meetings and complete actions regarding the care of patients within the designated pathway.
Participate in national audits and collect data as required in relevant meetings, allowing the Trust to identify and improve treatment in patient cohorts.
Identify and suggest improvements that can be made to the patient care pathway and/or the patient pathway tracking process.
Monitor patients on their pathway and proactively find resolutions to improve the speed of treatment by working directly with clinicians and managers.
Action daytoday issues, ensuring resolution and escalating serious issues to management as appropriate.
Escalate any issues and breaches of the Waiting Times standards to the relevant management in line with agreed escalation procedures.
Ensure the timely and efficient transfer of patients and information between trusts/other organisations involved in the patient pathway, adhering to agreed communication pathways and protocols.
Work within a multidisciplinary team in developing the service in line with departmental plans and Trust corporate objectives.
Ensure that all health records are appropriately tracked and securely stored whilst in the department according to Health Records Policy.