Service Administrator - Waltham Forest, United Kingdom - NRG Riverside

NRG Riverside

Verified Company

Waltham Forest, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

NRG Riverside is the UK's largest municipal and specialist fleet hire company.

We provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high-quality used vehicles for sale.

NRG Riverside has the skills, knowledge and expertise to support all your operational needs.

Established in 1996, we've supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing 'Vehicle Off Road' (VOR) time.

An exciting opportunity has arisen for a flexible and committed Service Administrator to join our team in Waltham Forest.

The main duties are as follows:

Ensure that job cards are opened for every job prior to work commencement
Ensure that all job cards are then submitted back with all relevant data recorded, a supervisor signature recorded for validation and then process them for payment to the customer via I.T system
Ensure all inspection records & legal certification are sent to the appropriate customer within 24 hours of job completion
Ensure all vehicle asset lists are kept fully up to date of additions, deletions, and transfers
Collate and keep accurate records of all fleet & associated equipment assets
Support the fleet management areas of the Companies Operator Licence in accordance with legislation
Collate data from fleet & O
Licence audits and turn into meaningful reports for senior management
Ensure the accurate input of vehicle fleet defects and that they are signed off by the repairing agent/technician as well as communicated to the customer
Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs
Ensure all work pre authorisation from the customer is authorised to proceed and appropriate purchase orders numbers supplied and recorded
Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation
Ensure purchase orders are raised, for relevant & associated fleet work
Ensure parts requisitions are analysed and audited for accuracy
Take workshop calls and order parts from key suppliers
Monitor stock and control orders
Ensure inspections are booked into the workshop and that the technicians forward plan for workload in advance.