Student Administration Officer - London WCH XG - SOAS, University of London

Description

Job title: Student Administration Officer

Department:Registry (Fees & Funding Team)

Contract Type: Permanent

Grade: 6

Salary: £35,749.57 to £42,207.57 per annum inclusive of London Allowance

Location: Bloomsbury, London

Hours: 35

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

[ About the Role]

Student Administration Officer will be the first point of contact for the delivery of a professional service to students and staff. They will have a comprehensive understanding of School policies and procedures and broader HE issues. This role will work primarily within the Fees and Funding team.

They will be responsible for processing student enrolment changes and funding applications for all SOAS programmes (including UG, PGT and PGR, both on campus and online/flexible learning, and those delivered via partnership and validation arrangements), ensuring the accuracy of the student record and of tuition fee invoicing.

They will be able to work across all areas of the team's work but will specialise in particular areas or activities relating to fees, funding, and scholarships.

All members of staff are required to be aware of the SOAS environment and to be active in communicating and cooperating with other staff and departments; this includes assisting with other tasks as required. They need to be prepared to work in accordance with the equality and diversity plan, comply with health, safety, and safeguarding rules and abide by all guidelines,

procedures and policies.

[About the Department]

The Registry is part of the Student and Academic Services Directorate. It is responsible for the central elements of student administration, including enrolment, progression and awards, and for the student and curriculum records for the School. It has two specialist teams, Student Administration & Records [SAR], and Curriculum, Assessment & Quality Assurance [CAQA]

[About you]

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website

What We Offer:

We are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a comprehensive range of benefits designed to enhance your well-being and work-life balance:

• Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 6 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
• Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
• Generous occupational pension scheme: To provide financial security for your future
• Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
• Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
• Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
• Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
• Discounted Gym Membership: Maintain your fitness with our discounted gym membership.

How to Apply:

[For Professional Services roles use below]

Please complete the online application form and upload your CV and a supporting statement.

Closing date: 20th November 2025

Interviews to be held: Tuesday 2nd December 2025

Use of AI

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Further information

Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.

If you have any questions or require any assistance with regard to the application process, please contact us via the HR Contact Form | SOAS

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.