Clinical Administration Lead - Birmingham, United Kingdom - Living Well Consortium

Living Well Consortium
Living Well Consortium
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Line manage and provide support to a team of Clinical Administrators, Administration and Data Entry Officers, and Data Officers. Lead team meetings for the Administration and Data teams. Support with clinical administration when required.

Support with clinical project work when required, including consulting on any changes to processes or implementation of new systems as well as monitoring their effectiveness.

Schedule patients for Assessment and Treatment appointments. Enter data on agreed data systems and ensure that data entry across the administration and data team is accurate. Complete administration work connected with contract data collection e.g. running reports or providing snapshot data.

Maintain and develop efficient filing systems. Maintain and improve data entry requirements by following data programme techniques and procedures. Test system changes and upgrades by inputting new data; reviewing output. Secure information by completing data base backups.

Monitor and manage risk across referrals processes. Respond to and support with complaints. Review policies and procedures, reporting needed changes. Maintain client confidence and protect operations by keeping information confidential.

Ensure that the referrals process is compliant with GDPR. Support with staff absence across the Administration and Data teams. Follow all risk and safeguarding policies and procedures. Undertake training as required by the organisation.

To work within organisations policies and procedures. Undertake such other duties commensurate with the role. To understand and work with the ethos, aims and objectives of LWC.
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