Customer Service Administrator - Harlow, United Kingdom - RecruitAbility Ltd

RecruitAbility Ltd
RecruitAbility Ltd
Verified Company
Harlow, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title
:
Customer Service Administrator

Location
:
Harlow

Salary
:
£24,000

Term
:
Permanent
Hours
:9am - 5pm Monday
  • Friday

RecruitAbility is looking for a Customer Service Administrator to join their busy and well-established client in Harlow.


The role of Customer Service Administrator:

  • Reporting to the Broking Manager
  • Daily filing of Broking files and paperwork (when required)
  • Dealing with customer queries through Live Chat
  • Dealing with inbound/outgoing sales/customer services calls on an overflow basis (when required)
  • Ensure that the company is always represented in a professional manner
  • Attention to detail and high standard or customer service is required
  • Team player with positive attitude and natural customer care skills

To be considered for the role of Customer Service Administrator:

  • Excellent phone manner, communication, and written skills
  • Ability to work within a team and alone when necessary
  • Deal with situations where the customers' expectations have not been met and achieving a positive outcome that leaves the customer with a positive impression
  • Have the ability to organise time effectively and stay on top of all queries
  • Good computer skills including basic Excel, Word, and Microsoft Outlook
  • Committed to helping with the growth of the company and to help in maintaining high company service standards

The package for Customer Service Administrator:


  • Salary: £24,000 per annum
  • Hours: 9am 5pm Monday
  • Friday
  • Pension
  • 20 days holiday (excluding bank holidays)
This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
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