Quality Implementation Specialist - London, United Kingdom - ByteDance

ByteDance
ByteDance
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Responsibilities:


  • Build strong relationships across Quality Solutions, Quality Operations, Training & Performance Improvement and moderation teams to drive successful adoption of key quality projects.
  • Responsible for the successful implementation of quality systems, solutions and projects across teams and regions of our endtoend quality ecosystem.
  • Provides effective change management and governance across a region to ensure strong alignment between all parts of the quality ecosystem.
  • Partners with key regional stakeholders to calibrate, drive consistency in performance and land change effectively.
  • Coordinate training needs/requests for new systems/improvements between Quality Solutions, the Training & Performance Improvement team and moderation teams.
  • Proactively evaluate the impact of upcoming policy/product/process changes for a project in order to coordinate and ensure their effective implementation and positive impact end users.
  • Partners with key stakeholders to provide a strong feedback mechanism to Quality Solutions to ensure continuous improvement of our quality system.

Minimum Requirements:


  • Bachelor's Degree or equivalent education, ideally in computer science or business.
  • Experienced project/program manager with a strong track record of successfully implementing transformational regional or global projects/programs.
  • Excellent communication skills, stressresilient and strong ability to adapt to any changes.
  • Ability to work independently and manage multiple projects simultaneously
  • Strong change management experience.
  • Strong influencing skills.

Preferred Qualifications:


  • Lean six sigma qualification or equivalent experience
  • Excellent command of English, ability to use English as a working language
  • 1+ years experience working on content quality, safety or policy

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