Volunteer Branch Administration Coordinator - Folkestone, United Kingdom - SSAFA

SSAFA

Verified Company

Folkestone, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This role covers Folkestone and surrounding areas.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we'd love to hear from you.

You don't need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?
There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations.

This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?
We've been supporting the Armed Forces community since 1885.

Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families.

Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it's needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?
Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.

Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
Getting people together: Organising internal meetings, both virtually and face to face
Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
Note taking and recording: Maintaining accurate records of meetings and decisions.
Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

Use your skills, knowledge, and life experience to benefit others.
Give back to the Armed Forces community.
Become part of the SSAFA community and build networks across your local area.
Experience, training, and skills that you can highlight on your CV and in job interviews.
Better physical and mental health studies show that volunteers live longer and experience lower levels of stress and depression

What training and support would I receive?

Mandatory online training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
Local induction and support, from other branch volunteers
Access to a range of elearning courses as well as local opportunities to keep your knowledge and skills up to date.
Support from regional volunteering and operations employees
Regular meetings and events to learn and share information.
Reimbursement of outofpocket expenses
Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

Friendly and approachable people with good written and verbal communication skills.
Some experience of coordinating people or events is beneficial.
Respectful and nonjudgemental approach.
Understanding of the importance of confidentiality and boundaries.
This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none.

SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Safer Recruitment:

SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate.

All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Job Type:
Volunteer

Work Location:
In person

Reference ID:
Kent Branch