Temoorary Support Advisor - Derby, United Kingdom - Elizabeth Michael Associates

Tom O´Connor

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Tom O´Connor

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Description

TEMPORARY SUPPORT ADVISOR

POTENTIAL TEMP TO PERM

FULL TIME - OFFICE BASED

MONDAY - FRIDAY / 9AM TILL 5PM

£11.44 PER HOUR

POSSIBILITY FOR COMMISION
Here at Elizabth Michael our client is seeking a Temporary Support Advisor to join their busy team.

The Temporary Support Advisor will be responsible for providing exceptional customer service and support to clients, utilising excellent communication skills and problem-solving abilities.


Duties:


  • Perform data entry tasks accurately and efficiently to update client information
  • Upsell services to clients based on their needs and preferences, generating new buisness appointments
  • Analyse customer issues and provide appropriate solutions in a timely manner
  • Demonstrate excellent phone etiquette when interacting with clients

Requirements:


  • Proficiency in English is required; fluency in Spanish is a plus.
  • Strong communication skills with the ability to convey information clearly and effectively.
  • Experience in data entry and customer service roles is preferred.
  • Multilingual abilities are advantageous for engaging with a diverse customer base.
  • Ability to analyze customer needs and recommend suitable solutions.
  • Prior experience in upselling products or services is beneficial.
  • Excellent phone etiquette and interpersonal skills are essential for this role.

Job Types:
Full-time, Temporary contract


Pay:
From £11.44 per hour


Schedule:

  • Day shift
  • Monday to Friday

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person


Reference ID:
hcrlpp

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