Team Support Administrator - Bristol, United Kingdom - Acorn Recruitment Limited

Acorn Recruitment Limited
Acorn Recruitment Limited
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Acorn by Synergie is currently seeking a very experienced, organised, and professional Administrator for their client based in Bristol. In this role you will be part of a large team of Business Support Administrators.


Contract type:
Full-time permanent


Salary:
Up to £31,000 based on experience

Location:
Bristol (3 days from home and 2 days from the office after training)


The role:

  • Responsible to the Business Support Manager in the provision of clerical support activities including raising work orders to provide an effective and efficient work scheduling service to quality, cost and time targets to the satisfaction of internal and external customers.

Key responsibilities & accountabilities:

  • Respond to general customer enquiries according to the requirements of customer contracts in accordance with defined procedures
  • Liaison with Business Support Manager regarding daily manpower availability
  • Scheduling/Programming of Field Operatives work, having regard to travel, work allowances, and operative's skill level
  • Dispatching of work to operatives using the most effective method
  • Arranging completion of short notice emergency work to appropriate field operative considering productivity, operational and customer service requirements, including liaison with other departments and external organisations
  • Raising and scheduling of meter work orders and the deprogramming of meter orders and resolve problems
  • Update database records of meter technical details on a daily basis
  • Provision of officebased support for all Field Staff
  • Prepare and dispatch invoices for chargeable work, monitor debt follow up and resolve customer queries
  • Follow sickness and accident reporting procedures on behalf of the Business Support Manager
  • Provide information/data in respect of customer contract failures, aborted visits and complaints
  • Continually improve working methods and processes and make recommendations

What you'll bring:

  • Basic education (4 GCSEs)
  • Good interpersonal and customer care skills
  • Keyboard/personal computer skills
  • Completion of relevant training programs
  • Knowledge of relevant company procedures
  • Knowledge of internal organisation and other departments operations
  • Extensive related experience
Acorn by Synergie acts as an employment agency for permanent recruitment.
More jobs from Acorn Recruitment Limited
See all jobs of Acorn Recruitment Limited