Technical Support Advisor - Warwick, United Kingdom - JSL Solutions Ltd

JSL Solutions Ltd
JSL Solutions Ltd
Verified Company
Warwick, United Kingdom

6 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Do you want to build your career with a technology leading automotive company?

Do you want to have the benefits of working hybrid, 2 days in a fast-paced, fun and varied environment, and 3 days from home?

You will provide industry-leading support to distributors, customers, and end users regarding all aspects of their product range.


To be successful in the role, you should have solid working experience with all vehicle systems and a passion for the automotive sector, including new and exciting technology.

Ideally, you will be familiar with diagnostic systems and have a logical thought process when it comes to problem-solving.


In return, the company will provide you with a salary of £30,000 - £35,000, a bonus, an additional 6% employer pension contributions (max 9%), hybrid working, and 25 days of holidays.


An overview of the varied role:

  • Provide customer support via telephone
  • Support resolution of technical queries utilising resources available.
  • Answer/Redirect web form submissions
  • Create required reporting in line with business requirements to improve the process
  • Assist with Technical Articles
  • Assist with trade shows/customer events
  • Support Warranty process
  • Diagnostic tool support via team viewer
  • Diagnostic tool commissioning / Exchange units
  • Follow up leads with the sales team and support sales opportunities where required (Including Software Renewal)
This is a great opportunity to build your career with a truly global automotive technology leader.

For further information, please apply, and Stewart Lupton, JSL Solutions
  • Automotive Aftermarket Recruitment
, will be in touch.

JSL Solutions - Recruitment...The right way.


Specialists in:

  • Automotive Aftermarket Recruitment
  • Sales and Marketing Recruitment
  • Senior Appointments and Executive Search
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