Sales Channel Specialist - Basildon, United Kingdom - Fiserv, Inc.

Fiserv, Inc.

Verified Company

Basildon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.

We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
Sales Channel Specialist

Role Overview
The Sales Channel Specialist will drive revenue growth by enhancing efficiencies within our sales function. This will include overseeing a number of business functions including

Oversee merchant activation to decrease current speed to live averages
Drive reduction in attrition by improving merchant's early experience of UK Clover
Support the growth of new business sales through implementation of new process and technology
Provide support to the sales channels through undertaking key administrational account amendments and working with cross company stakeholders to ensure completion
Monitoring of merchant feedback and working with internal teams to capture, feedback and plan process enhancements
Support the sales community with appropriate literature and MI where necessary

Deliverables and responsibilities;

Operational

To improve on the current activation averages across all teams by working with our internal concierge team and Lantec to facilitate a merchant activation
Act as overall Subject Matter Expert for technical implementation of accounts and coordination across departments.
Work directly with sales teams to support roll out of new process, measure results and provide efficiency recommendations
Represent UK Clover Direct Channels in monthly Operations forum and steering meetings with key stakeholders
Champion and communicate change.

Strategy

Involvement in Compliance and Legal guidance adherence/steering for outbound sales process
Support Coordination of Sales service and analyse results/progress.
Ownership/Direction of Business Consultant library and responsibility to develop new content where necessary.
Completion of weekly/monthly right first time and activation metrics planning support enhancements where appropriate
Excellent communication, interpersonal and negotiation skills.
Ability to develop relationships, both internally and externally
Selfmotivated and driven to succeed
Good organisation and time management skills
Ability to work as an individual and as part of a team
Strong Microsoft Office suite skills
Background in sales environment would be advantageous
Background in Financial Services would be advantageous

Thank you for considering employment with Fiserv

Please:

Complete the stepbystep profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries.

As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

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