Bank - Admin and Clerical - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust
1 week ago
Description
As a member of the Service the post holder will provide clerical and administrative support to the department.They must have the ability to plan own workload as appropriate and provide support as required to the clinic reception staff.
To input statistics and information from Records into a database and manage the system.All the department recorded activity is input into the system daily.
To liaise with manager to maintain a quality information system and identify potential flaws which would affect data.
To access the database to retrieve information and produce statistics and reports for the Trust.
General reception duties involving first contact with individuals attending the Department.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
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Giving necessary information or referring them to the appropriate member of staff.
Communicating with all levels of staff in a polite and pleasant manner including dealing with telephone enquiries and requests and taking appropriate action.
Photocopying documents and sending Fax's as required.
Manage and update the filing system, archiving notes as necessary from the current files.
Maintenance of Records.
Organise notes for doctors clinic sessions involves making appointments, dealing with queries, obtaining management referral letters, maintaining appointments diary, retrieving notes and writing to managers about staff who do not attend.
Access results on iPM systems as and when required in a highly confidential manner.
Send out information to departments on request, but maintain confidentiality.
Responsible for stock control and ordering stationary as required from reprographics and stationers.
Provide clerical and administrative support for staff.
Organise and retrieve Notes required for the daily appointment system.
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