Digital Skills Trainer - Lawrence Hill, United Kingdom - Planning Inspectorate

Planning Inspectorate

Verified Company

Lawrence Hill, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Details:

Reference number:

Salary:

- £26,586 - £28,064

A Civil Service Pension with an average employer contribution of 27%
Job grade:
Executive Officer
Contract type:
Permanent
Business area:
PINS
Corporate Services
Type of role:
Digital
Education and Training
Information Technology
Working pattern:
Flexible working, Fulltime, Parttime, Compressed Hours
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Bristol, South West England, BS1 6PNAbout the job

Job summary:

Within the Planning Inspectorate a fantastic opportunity has arisen for a Digital Skills Trainer to join the team. This is a great time to join our growing, friendly, and collaborative Digital & Data Service team.

The team are responsible for creating and delivering digital training to colleagues and stakeholders to help to ensure that digital skills are embedded throughout in the Planning Inspectorate.

The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy.

We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services.

For further information on the Planning Inspectorate, please see the information pack attached. You can also view our careers page at Civil Service Careers

Job description:

We are looking for customer focused individual who is a good team player, highly organised, able to exercise judgement and deliver a quality service in an effective and efficient way.

You will be energetic and motivated with good communication and problem-solving skills, alongside an ability to build excellent relationships with stakeholders in the business.

Working closely with business areas to promote best practice for use of digital systems (e.g., casework system, Office 365).
Delivering virtual and face to face training courses e. New intake onboarding.
Design, create and manage training materials including guides, advice notes and eLearning materials.
Building and maintaining strong relationships with stakeholders and senior leaders to ensure the Digital Training Service meets the organisation's strategy.
Provide adhoc/refresher training support to users online and in person as well as regular, targeted training sessions as needed.

The role will also play a key-part in engaging with users to gain an understanding of user knowledge, skills and behaviours to gain the best understanding of the digital training requirements.

Hybrid working

Person specification:

Essential Criteria

Demonstrable experience working in a training
Experience of designing, creating and managing training materials including guides, advice notes and eLearning materials.
Experience of delivering training with the confidence to present and deliver information to large groups of people
Understand users, their needs and ways of working, in order to design, develop and deliver engaged and informative training.
Customer focused and commercially aware to deliver outstanding results.
Great attention to detail with excellent time management and organisational skills with the ability to work to tight deadlines.
Strong communication and presenting skills.

Desirable Criteria

Completion of 'Train the Trainer' course or equivalent
Experience in project planning and management.
Relevant professional qualification at foundation level (e.g., CIPD or TAP) or willingness to study for a qualification
Experience of using Training video software (Camtasia/Articulate 360).

Behaviours:

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Changing and Improving
Working Together

Benefits:

Alongside your salary of £26,586, Planning Inspectorate contributes £7,205 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Flexible working options, including flexitime, parttime, compressed hours and home working if suitable for the role.
25 days annual leave increasing by 1 day per year up to 30 days after 5 years, plus 1 privilege day to mark the King's birthday. In addition to the normal bank holidays.
Generous family friendly policies.
Fast and modern IT kit which utilises Windows 10 and Microsoft 365, enabling seamless working from home and collaboration across teams.

For full information see our Benefits information pack.

Things you need to know

Selection process details: