Practice Support Executive - London, United Kingdom - Norton Rose Fulbright

Norton Rose Fulbright

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Practice Group / Department:
Practice Support - Disputes - London

Job Description:

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide.

We provide the world's preeminent corporations and financial institutions with a full business law service.

As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.

We value difference and actively promote a culture of respect for each individual, encouraging and creating inclusion.

Our new hybrid working model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service.

We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing.

The Role

This role will be located in our London office and you will be responsible for providing high value dedicated support to fee earners across the business.

The role sits within the Practice Support Office, aimed at ensuring that our fee earners and clients receive the highest quality support and service delivery.

Key Responsibilities

Manages demanding and complex diaries and inboxes, using own judgement to prioritise and deliver efficient scheduling of meetings and proactively resolving potential clashes and preparing any necessary paperwork
Organises complex travel and prepares full doortodoor travel itineraries
Drafts internal and external communications ensuring it is delivered through the appropriate methods to capture the recipients
Providing full matter management support including opening new client/matters successfully; assisting
Liaise closely with Revenue Controllers in respect of all billing instructions particularly in relation to high value/profile matters and/or matters with tight budgets
Creating reports for partners utilising SAP tiles and LPM PowerBI dashboards
Works with fee earners, marketing and business development teams to ensure regional objectives are met. This includes, but is not limited to, client development, profile raising, marketing and communications (including online and content marketing), pitching and event management
Ensures follow up is sought from client post pitch; track and act on actions which arise; assess how feedback can be used to drive change
Provides support on preparing bibles using PDF Docs Binder and Litera Transact
All other tasks associated with the need of the team to ensure support is being delivered effectively

Key Skills and Experience

Experience of working with clients and ability to be client facing
Previous billing and marketing experience desirable
3 years of working in a legal or professional environment (Essential)
CILEx Legal Secretary qualification or equivalent (Essential)
Experience working with Microsoft suite including Outlook, Word and PowerPoint (Essential)

Our clients come first and whilst we have a high performance culture and work hard as a team, in return we offer range of competitive benefits including:

25 days hols + Bank hols
Buy up to 5 days
GP Service
Bupa Healthcare
Pension
Flexible working

Diversity, Equity and Inclusion

Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service.

We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing.

Find more about Diversity, Equity and Inclusion

here

here