Field Care Supervisor - Lincoln, United Kingdom - Home Instead

Home Instead
Home Instead
Verified Company
Lincoln, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Company Description

Home Instead is the world's leading provider of non-medical care and companionship services for older people.

With minimum visits of one hour, award-winning training, and an excellent reputation we are immensely proud of the quality of care we provide.

We match our Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust which enables us to provide personalised support.


Job Description:


Job Purpose.


To perform a variety of duties to ensure that our clients receive the appropriate support and a high-quality care service they deserve.


The Role.

  • Support care consultations, service reviews and completing client support plans.
  • Conduct staff supervisions and client QA's.
  • Create, update and audit client care plans and assist with digital care planning.
  • Maintain accurate client and Care Professional records on Home Instead software and care management software.
  • Conduct client and Care Professional introductions.
  • Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
  • Carry out client reviews and action these accordingly.
  • Support and mentor Care Professionals.
  • Provide support to the Registered Care Director.
  • Maintain regular contact with clients and Care Professionals.
  • Participate in rota oncall duties as required 1 week in 3 (holiday cover will be required)
  • Assist with Rostering if required.
  • Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
  • Assist with the recruitment process and when required.
  • Carry out care shifts.
  • Carry out any other duties deemed necessary for the successful operation of the business.

Qualifications:


Essential Criteria.

  • Level 2 or 3 NVQ in Health and Social Care or equivalent.
  • Experience in the care sector delivering a wide range of personal care services.
  • Experience of working with MAR sheets and medication in a supervisory role.
  • Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
  • Knowledge and understanding of legislation and regulations specific to Health and Social Care.
  • Good communication skills with the ability to build rapport quickly.
  • Must be confident to use care management technology including providing support and training to Care Professionals.
  • Must understand the importance of confidentiality working within current legislation.
Additional Information

As a successful applicant, you will benefit from:

  • Award Winning Training.
  • Workplace Pension Scheme.
  • Home Instead Benefits Package.
  • Career development with ongoing paid training and support.
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