Commercial & Operations Internship - London, United Kingdom - Guerlain

Guerlain

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

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Description

Company:
Guerlain

Country / Region : United Kingdom
City : London
Business group: Perfumes & Cosmetics
Contract type: Internship
Function: Marketing
Experience required: Beginner
Reference No: GUER03456
Date of publication:

POSITION

POSITION:
COMMERCIAL & OPERATIONS INTERN

DEPARTMENT:

RETAIL

LOCATION:

LONDON

REPORTS TO:

RETAIL OPERATIONS COORDINATOR

PURPOSE OF THE ROLE

To support the business by providing accurate, meaningful, timely analysis and reporting to drive business decisions.
To carry out daily tasks and projects to support the field and storebased teams.
Being the first point of contact for all Area Manager Team queries.
Assist with all adhoc requests from EMEA and UK teams

MAIN RESPONSIBILITIES

Collate and update Retail Reports (including):
Assist HR with weekly & monthly commission reports (IPOS)
Weekly retail dashboard every Monday morning and share with the Senior Team.
Monthly Sales & KPI trackers and share with the Area Managers.
Assist Retail Operations Coordinator with the monthly Harrods Scorecard for EMEA.
Monthly Top 50 store report for EMEA.
Flagship stores Monthly Business Performance (MBP) reports.
Assists Retail Operations Coordinator with weekly IPOS report (if needed).
Temporary Staffing:
Request and secure the best agencies and temporary staffing for each store.
Ensure that all approvals have been granted by the Head of Retail & Operations Coordinator
Create the purchase orders and communicate them to the agencies in a timely manner.
Work with the Accounts Team to clear all invoices at the end of each month.
Stock management and replenishment:
Assist the Retail Operations Coordinator with updating the monthly tester levels online with customer services.
Assist the Retail Operations Coordinator with managing PPE stock online and forecasting.
Update the monthly stock take for Harrods Salon and share with Finance.
Order fragrance atomisers to the office for Harrods and Selfridges.
Order exclusive testers and bags for head office ensuring that there are always enough quantities available.
Send preseries and testers to the Area Managers to assist with sellin presentations.
Order all incentive prizes with the Retail Operations Coordinator.
Admin support:
Assist with the International Handbook updates and rollout
Assist with updating the UK Operational Guidelines (Big Black Book)
To support the Retail Operations Coordinator with project management of IPOS (digital sales consultations, new stores, adding/removing consultants, adding monthly targets & chasing up on reported issues with stores)
Ensure purchase orders and coding of all invoices are completed in an accurate and timely manner.
Coordinate and assist on all retail events ranging from consultant awards, city meetings, brand conference presentations, hotel bookings, flights and activities bookings.
Send updated operational admin packs to consultant doors.
Support in ordering testers for the all stores when needed for new launches or basic replenishment
Assist Area Managers to update Beauty Consultant sales on webreporting if & when needed.