IT Field Engineer - Norwich, United Kingdom - REEF Recruitment

REEF Recruitment

Verified Company

Norwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Field IT Engineer - Norwich

Salary:
from £24,000 - £27,500 DOE

Job details

My client are currently recruiting for a first and second line Field IT Engineer to expand their growing helpdesk team.

The role of the Field IT Engineer is to support existing and new customers IT requirements and work closely with third-line engineerson higher level problems.

You will be working with a client base which covers charitable, business, and educational sectors across all of Norfolk and some parts of Suffolk.

Company vehicle provided for work travel.

Your main duties will be to provide on-site support to client's sites which are spread across the county of Norfolk for issues that cannot be resolved remotely.

This will include diagnosing hardware and software faults, installing hardware and other ad hocduties our clients may need.

You will be part of a small, professional and friendly team. Working in a supportive environment.

Monday to Friday 8.30am

4.30pm.

Essential Skills

At least 2 years within an IT Support environment
Experience working with O365/M36
Active Directory
Hardware and software experience
Good problemsolving skills
Friendly and approachable.
Highly enthusiastic with excellent communication skills.
A DBS check is required for this role
Able to form and maintain effective working relationships with colleagues, service users and third parties.
Ability to multitask and deal with a range of incoming enquires organisation is key to the success of this role.
Have a full UK Driving license

Desirable skills and characteristics

At least a level 3 IT qualification
Knowledge of Google Workspace
Knowledge of apple devices
Aruba Networking

Training to be provided

ITIL V4 Foundation
Industryrecognised certifications

Benefits:

29 days holiday per year including bank holidays + discretionary Christmas shut down
Health Cash Plan (incl. cover for dental and eye care)
Mileage reimbursement
Onsite Parking
Part of a supportive team with proven success at creating high quality apprentices.

Ideally to commence in January.