Access Officer - Edinburgh, United Kingdom - Festivals Edinburgh

Festivals Edinburgh

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

£13.88 per hour

Closing Date 14 April 2024

Fixed Term, Full Time

About the Organisation

The Edinburgh International Book Festival brings leading and emerging Scottish, UK, and international authors and thinkers together to inspire each other and audiences through an extensive programme of public events, including conversation, interactive activities, and performance.

The Book Festival takes place in person in Edinburgh but has a significant digital offering to reach authors and audiences around the world.

The Book Festival has a reputation as a powerful forum for the public to exchange views with writers and experts on a wide range of issues: social, ethical, and political as well as literary and cultural.

At the heart of the Book Festival's activity is an integrated approach to creative learning and education, with the aim of expanding participation in democratic discussion, fostering a love of reading and developing engaged, knowledgeable audiences of all ages and backgrounds.

About the Role

This is an exciting opportunity to work with a wide range of teams, external stakeholders and customers to help make the Book Festival as accessible as possible.

The Access Officer act as a point of contact for our audience, coordinating our accessible programming and liaising with contractors supplying our BSL and caption provision.

They will update our reserved seating database, contact customers to confirm requirements and manage access ticket bookings, including group bookings.

The Access Officer will be largely based within the Box Office team, but also be required to work closely with the Front of House team, the Site and Production team, the Marketing team, and the Programme team.

The Access Officer will also be a member of our Equality, Diversity and Inclusion Action Group.

This is an ideal opportunity for individuals who wish to build on their existing customer service skills in a festival environment, while making the Book Festival as accessible as possible.

Previous experience in a similar role would be beneficial. Excellent communication and teamwork skills, and a willingness to learn and adapt quickly are all essential for this role. A good understanding of the barriers that face people attending events is required, preferably through having some lived experience.

How to Apply

Deadline: 23.59pm on Sunday 14 April

Interviews:
w/c 22 or 29 April

The Edinburgh International Book Festival is an equal opportunities employer and a Real Living Wage employer. Our work is framed by a commitment to a commitment to Equality, Diversity, and Inclusion. The Book Festival is a working environment where everyone is treated fairly, and our differences are celebrated as strengths. We encourage applicants with diverse backgrounds and experiences to apply.