Customer Service Assistant - Leicester, United Kingdom - Service Centre ID
1 week ago
Description
Customer Service Advisor
Leicester (Enderby)
£20,319.00
Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester.
THE JOB
WHAT YOU'LL BE DOING AS A CUSTOMER SERVICE ADVISOR
This role is varied, and always busy. As a Customer Service Advisor, you might be tasked with using our in house systems and following a set process to check the validity of ID documents. You might be responsible for passing the important legal information relating to the sale of a property to one of our legal teams. Either way, you'll need excellent telephone skills and fantastic administration capabilities
Duties include:
- Legal administration
- Client ID verification
- Scanning and processing documents
- Inbound and outbound customer contact
- Providing updates on files
- Achievement of SLA's
REQUIREMENTS FOR THE ROLE OF CUSTOMER SERVICE ADVISOR
Must be within commutable distance of Leicester. We're based in Enderby
A background in customer service or a willingness to learn
Confident IT user
Available to work shift patterns 8am-8pm Monday to Friday, 9am-4pm Saturday and 10am-3pm Sunday on a permanent basis.
BENEFITS
Competitive Salary, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell Holiday, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, Retail Discounts Plus Many More
OUR PEOPLE
ABOUT US
Simplify is the UK's leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.
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