Head of Facilities - Redhill, United Kingdom - Surrey and Sussex Healthcare NHS Trust

Surrey and Sussex Healthcare NHS Trust

Verified Company

Redhill, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Provide senior leadership, direction and be responsible for strategic development to the directly provided and contracted Facilities Services within the Trust ensuring that quality and financial (VFM) objectives are met.

Be accountable, support and advise the Director of Information & Facilities in all aspects of 'soft Facilities Management'.

Contribute to the delivery of key performance targets, service developments and strategy and pro-active resource management within available resources to specified targets and standards in line with the Trust's Business Plan and national targets, and manage the provision of services to sustain strategies.

Guarantee the provision of a highly responsive Facilities service to all areas of the Trust to ensure the Trust's performance requirements are actively supported.

Ensure that all Facilities' services are designed, developed and delivered with the patient as a customer.

Work in collaboration with the Head of Estates, to assist the Director of Information & Facilities in the strategic management and operational performance of the Estates & Facilities Department.

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

As an employee of Surrey and Sussex Healthcare NHS Trust, you have an individual responsibility to treat everybody with:

Dignity and Respect:
we value each person as an individual and will challenge disrespectful and inappropriate behaviour.

One Team:

we work together and have a 'can do' approach to all that we do recognising that we all add value with equal worth.

Compassion:

we respond with humanity and kindness and search for things we can do, however small; we do not wait to be asked because we care.

Safety and Quality:
we take responsibility for our actions, decisions and behaviours in delivering safe, high quality care.

Our objectives

Safe
Deliver standardised, safe, high quality care, which pursues perfection and puts SASH in the top 25% performers nationally.
Effective
As a teaching hospital, deliver effective and sustainable clinical care, which focus on outcomes, innovation and technology.
Caring
Develop the compassionate care we provide in partnership with patients, staff, families, carers and community services.
Responsive
Be the hospital of choice for our local people delivering services in response to the needs of our population.
Well led
Be a high quality employer that focuses on staff health and wellbeing and delivers patientcentred, clinicallyled, efficient services.
Lead the formation of the annual workforce development plans, ensuring integration with the business planning cycle and optimal deployment of the workforce.
Work with Senior Managers and clinical teams within the Trust to provide a coherent and co-ordinated approach to planning and implementation of service changes.
Identify and individually act on commercial opportunities to maximise income while maintaining standards compliant with local and national guidance.
Responsible for direct liaison with the legislative bodies, ensuring appropriate inspections take place and a correct response is provided to the published recommendations with appropriate officers of the Trust being informed at all stages.
Lead the correct and timely implementation of all Trust Policies within Facilities Services.
Responsible for the development and implementation of service plans, business cases and proposals within the Facilities Services and support the same within the Department.
Lead on the development of Facilities-related and Trust-wide policies where appropriate.
Lead on Facilities related SLAs with external organisations such as Crawley, Horsham and Caterham Dene.
Represent Estates & Facilities on Trust committees i.e. Workforce and Patient Experience.
Ensure value for money by representing the Trust on purchasing and supply-based issues relating to goods and services used within Facilities Services.
Manage services within allocated financial resources and identify cost and service improvements in support of business planning targets.
Ensure continuous improvements to KPIs in line with service needs and ensure information is recorded and reported accurately and appropriately.
Responsible for ensuring the delivery of National Standards of Cleanliness whilst supporting the Trust in the reduction of instances of MRSA infections, and ensure compliance to the NPSA cleaning manual and relevant elements of the hygiene code (Health Act 2008).
Manage the Trust's PLACE programme and ensure the highest standards in the patient environment, working with the Estates and Capital Planning teams on all environmental upgrades and new projects.
Ensure complaints are dealt with sensitively and in accordance with Trust standards, taking corrective action where necessary and ensuring lessons learned are commu