Assistant Branch Manager - Leeds, United Kingdom - Arthur Rose Recruitment Ltd

Arthur Rose Recruitment Ltd
Arthur Rose Recruitment Ltd
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Working for a leading car part distribution centre.


Main purpose of the job:


  • Support the Branch Manager in the daily sales & operations of the branch.

Key Accountabilities:


  • Manage daily operations of branch in the absence of Branch Manager.
  • The ability to communicate and provide knowledge to meet the needs of our customer base via telesales and the sales counter.
  • A team player; working various roles to maintain the smooth operation of the branch.
  • Motivate the sales team to hit targets while also providing outstanding customer service.
  • Willingness to show leadership and make decisions.
  • Communicate our fantastic offers / promotions to our customer network.
  • A strong focus on maintaining or exceeding expected/target profit margins on sales made

Additional Responsibilities:


  • Provide warm, friendly, and welcoming atmosphere for both employees and customers.
  • Provide quality and exceptional services to customers.
  • Assist the Branch Manager to operate the branch in line with company procedures and policies.
  • Ensure that the branch personnel comply with policies.
  • Communicate personally with customers to ensure customer satisfaction.
  • Resolve customer complaints promptly and efficiently.
  • Develop action plans to optimise branch growth and optimize customer service.

Knowledge, Skills & Experience

  • 3 Years Motor Factor Sales Experience [Minimum]
  • Computer literate and ideally possess basic IT Skills.
  • Ideally experience with MAM software (or similar) & OE cataloguing sites.
  • Excellent organisational, leadership and guidance skills
  • Ability to effectively train and guide sales team
  • Excellent communication skills even when under pressure.
  • Passion to deliver top class customer service while driving sales.
  • Numeracy and literacy.
  • A smart personal appearance and professional manner.
  • Knowledge of the local area and customer base would be a distinct advantage.
Driving License - Preferable

Salary - 30k OTE up to 35
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