Risk Control Specialist - Birmingham, United Kingdom - The Travelers Companies, Inc.

Tom O´Connor

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Tom O´Connor

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Description

  • Who Are We?
  • Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
  • Job Category
Risk Control

  • Target Openings
1

  • What Is the Opportunity?
  • Delivers specialty services to assigned accounts. Provides technical training to Risk Control Consultants. Handles accounts on a national or multiregional basis.
What Will You Do?

  • Conducts specialty surveys at client locations to determine potential hazards and risk factors at the request of customers, or to assist in underwriting/risk selection.
  • Documents findings and recommendations to underwriting teams and/or clients.
  • Consults with clients on ways to control hazards in order to reduce or mitigate losses. Influences clients to implement recommendations.
  • Serves as a technical resource to Risk Control Consultants and underwriters.
  • Builds and maintains productive relationships with underwriting and service teams assigned to business units, with the broker/agent community, with claims, with other Risk Control staff, and with clients.
  • Invites risk control consultants, brokers and agents on cosurveys when appropriate, to further develop/strengthen staff and develop relationships with brokers and agents.
  • Maintains current knowledge of regulatory environment and emerging issues in the specialty.
  • Understands and applies the large account servicing strategies concepts where appropriate, helping clients develop ongoing programmes for continuous risk improvement.
  • Operates in accordance with Travelers policies, procedures and controls (including audit requirements) at all times.
  • Assists in the creation and maintenance of materials and guidelines for clients/brokers, including delivery of training/presentations/conferences/seminars as required.
  • Promotes Travelers products and philosophy by regular visits to clients' premises, maximising the opportunities for growth and profit of the commercial business.
  • Perform other duties as assigned.
  • Each individual has a responsibility for:
  • Complying with Travelers Companies Code of Business Conduct and Ethics and HR policies and procedures.
  • Ensuring adherence to Travelers Companies Business Excellence Policy and Procedures and delivering high quality service to our brokers and customers in line with our service standards.
  • Handling Complaints in accordance with Company guidelines and your personal authority.
  • Complying with FSA, Financial Regulator and Sarbanes Oxley guidelines.
  • Working as a team with colleagues within the Company.
  • Developing strong relationships with our key supporting brokers and customers.
  • Communicating knowledge of his/her actions to his/her Manager and colleagues and to consider their impact on other technical, operational, sales and financial disciplines when formulating those actions.
  • Adhering to the Company's Environmental Policy and procedures.
  • Keeping adequate records of all transactions undertaken with our brokers and customers.
  • Continually looking for improvement both from a personal and business perspective.
What is a Must Have?

  • Experience in safety, risk control, or related fields including but not limited to construction, manufacturing or relevant military experience or bachelor's degree in related field required.
  • Must be able to attain appropriate certification to meet legal requirements where applicable.
What Is in It for You?

  • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
  • Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%.
  • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
  • Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards progra

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