Voluntary Services Organiser - North Tyneside, United Kingdom - Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Verified Company
North Tyneside, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for a Volunteer Organiser to join the Northumbria Volunteer Service and Bright Northumbria Charity Team.


This role will play an important part in supporting both volunteers and ensuring the smooth running of the Northumbria Volunteer Cafe.


  • To promote the image of the NVS service and to provide a high quality, client focused, volunteer service for patients, staff and visitors trustwide.
  • To organiser volunteer rotas
  • To supervise volunteers on a daily basis
  • To maintain a high standard of service, ensure quality of food and beverages, maintain high standards of hygiene, and adhere to all Trust Policies
  • Checking and accounting for all cash daily
  • Oversee the replenishing and maintenance of automatic coffee machines.
  • Must have sound knowledge of stock control procedures.


We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.

We also care for people in their homes and provide services from facilities in local communities such as health centres.

We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.

High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us.

We have one of the most extensive patient experience programmes of any trust in England.

  • Supervise shop volunteers under the guidance of the Volunteer OSM
  • Assist the Volunteer OSM with any training arrangements.
  • Prepare, check and authorise invoices for payment by the finance department weekly.
  • Carry out stock takes
  • Manages stock ordering and stock levels
  • Responsible for all food deliveries and checking temperatures of appliances
  • Responsible for maximising income generation and minimising expenditure and losses
  • Manage large deliveries of supplies. This involves sorting and carrying boxes of produce to the shops and arranging storage in the stock cupboard.
  • Deal with problems identified by the Volunteers as soon as possible and refer potential grievances to the Volunteer OSM
  • Communicate any changes to the volunteers Trust Wide.
  • Deal with any customer complaints efficiently and effectively and deal/refer to Volunteer OSM
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