CRM Executive - London, United Kingdom - Wonderbly

Wonderbly

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Your mission:

A bit about Wonderbly

London, full time, hybrid work (2 days a week in the office). Salary up to £32,000_

Wonderbly is the world's leading personalised publishing company. We conceive, design, promote, sell and make wonderful books for wonderful customers all over the world. Our books are designed to instil a sense of boundless self-belief in the children that read them.

We've sold over eight million books worldwide and we want to sell hundreds of millions more so we can encourage the next generation to be more curious, kind and courageous than any that has come before.

The role of CRM Executive

We are looking for a CRM Executive to help our CRM Manager and Senior CRM Executive to manage all aspects of CRM and deliver high volume omni-channel campaigns.

Key responsibilities are as follows:

CRM Campaign Management

Work closely with marketing and design to create high performing campaigns
Responsible for recruiting audiences to participate in Wonderbly research
Peer to peer proofing of campaigns

Reporting

Monitor campaign performance
Use insights to contribute to a test and learn plan to improve channel performance
Report on results and incorporate successes into future activity

A little bit about you:

You'll need some or hopefully all of the following skills:

An interest in digital marketing, in particular CRM
Comfortable with using marketing platforms to build and deploy campaigns
Knowledge of data and regulations connected to usage of data
A keen eye for detail
Results driven
Excellent communication skills
A passion for creating brilliant customer experiences
Effective time management and organisational skills

Desired skills and experience:

Knowledge of html
Experience of working with reporting dashboards and tools such as Looker

About us:

Oh hi We're delighted that you're interested in working with
Wonderbly,** the UK Children's Publisher of the Year 2021. Below you'll find out all about us, our mission and values, and the roles we have open right now.

Wonderbly is the world's leading personalised publishing company. We conceive, design, promote, sell, and make wonderful books for wonderful customers all over the world.

Our mission** is to make people feel extraordinarily special, and bring them closer to the people they love, through the power of personalised stories. So far we've shipped over 7 million books to over 150 countries. We've done this in just eight years, and we're just getting started.

Getting personalised books to all those millions of customers requires a multidisciplinary team.

Our wonderful people have experience across editorial design, research, production, software engineering, marketing, e-commerce, data analysis, print-on-demand manufacturing, shippingthe list goes on.

This means that Wonderbly is a collaborative and creative place to work, with lots of opportunities for growth and development across a broad range of skills.

We're based in London, where we have a gorgeous, light-filled studio for working together.

But like many digital-first companies, we have a hybrid operating model, with many colleagues working from home and further afoot much of the time.

Our values

Wonderbly's values were born from the three qualities at the heart of 'Lost My Name' - our original and best-selling personalised children's book.

These values are Courage, Curiosity and Kindness.

And although they naturally have a child-friendly ring to them, these are deeply human values that we believe everyone should live by.

Courage means taking calculated risks and trying things that no one else would. It means setting audacious goals, seeing them through, and being willing to be wrong.

Curiosity means investing in learning, never losing sight of the 'WHY'. Curiosity allows us to ask silly questions, explore our blind spots, and dip into other disciplines for inspiration.

Kindness is at the heart of our culture: it's no coincidence that deep friendships form here every day. Kindness means making space for one another, inclusivity as standard, and clear, direct communication.

It does _not_ mean "good vibes only":
the kindest conversations are often the hardest.

Equal opportunities employer

Our team is committed to providing equal opportunities for employment regardless of race, religion or belief, ethnic origin, disability, family structure, socio-economic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis (it's the law, but it's also just the right thing to do).