Process Agent Administrator - London, United Kingdom - TMF Group

TMF Group
TMF Group
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About TMF Group
TMF Group is a multinational professional services firm helping businesses invest and operate safely around the world.

With over 9,000 experts operating across 85 jurisdictions worldwide we serve a diverse range of clients including more than 60% of companies listed on the Fortune Global 500 and FTSE 100, asset managers, private clients and family offices.

We strive to make a complex world simple offering a combination of accounting, tax, payroll, corporate secretarial and entity management services.


Job Purpose


You will support the team with administrative services with regards to TMF's Process Agent Service line, including acting as a point of contact and a legal address for contract purposes in order to support the delivery of a range of Corporate Secretarial services to TMF clients.


Key Responsibilities

  • Act as a point of contact for the administration of process agent enquiries and appointments ensuring that they are replied to within the timescales provided by management
  • Database management and other tracking tools, as required
  • Deal with any process agent related notices or other documentation served at the London office in accordance with internal procedures and controls
  • Archiving of process agent documentation as an when required
  • Deal and allocate registered post
  • Prepare requests for Tax Residency Certificates
  • Support the ISO team with ensuring all client documentation is cleared away at the end of the day
  • Ensure appropriate controls, policies and processes are adhered to
  • Support the credit control with any debtor management working with the Internal finance team
  • Any other duties as reasonably requested
  • Support the invoicing within the process agent team
  • Provide the senior management team a weekly report detailing budget
  • Client billing and debtor management
Technical Expertise

  • Developing technical knowledge through reading and attendance at inhouse training workshops.
  • Preparing relevant forms for tax purposes and following up with HMRC
  • Preparing and reviewing client work in accordance with quality and risk management procedures
  • Other TMF offices and teams (internal referrals of Process Agent, client payments, ensuring effective liaison and client service delivery
  • Internal Finance on client setup, invoicing and debt collection

Requirements:


  • Expertise in all MS office packages (Word, PowerPoint, Excel, Outlook)
  • Proven experience in a support role & dealing with external parties
  • Proactive in approach
  • Willingness to learn and develop yourself is key
  • Excellent written and verbal communication skills
  • Excellent organizational skills and the ability to work under pressure
  • Excellent attention to detail
  • Experience in office administration is desired although training will be provided

Benefits

  • Private medical insurance
  • Life assurance x4 base salary
  • Pension matched up to 6%
  • 25 days Holiday
  • Bonus
  • Discounted gym memberships, Life Style discounts travel discounts, cinema tickets, high street vouchers are just some of the discounts you have access to when you shop online or in store,
  • Purchase additional holidays up to 5 days through Salary Sacrifice
**#LI-Hybrid
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