Information, Advice and Administration Officer - Carlisle, United Kingdom - Family Action 0-19 Child & Family Support Services, Cumbria

Family Action 0-19 Child & Family Support Services, Cumbria

Verified Company

Carlisle, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ID 1169:
Information, Advice and Administration Officer
Cumbria's: 0-19 Child and Family Support Service

Location:
Carlisle, based at Newtown Children's Centre

Hours:22.2 hours per week (Part time)

Salary:
Grade 1 point 10

£22,011 full time equivalent per annum

Contract:
Fixed term contract until February 2025 (maternity cover)

Family Action & the Role's Impact:

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.

We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

Are you a self-motivated, innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? If so, we want to hear from you.
We are excited to contribute to the shared aspirations and ambitions for Cumbria to be 'a great place to grow up and for children and young people to have the opportunity to become everything they want to be' (Children and Young People's Plan

The service will provide practical and emotional support to children, young people and their families, through a mixed programme of home visiting, support groups and structured learning sessions.

Using restorative practice, the service will embed a strengths-based approach, engaging and enabling children, young people and families to achieve their goals at the earliest opportunity.

Key Responsibilities:

This is an opportunity for the right person to make a real difference in the lives of children and young people and their families by providing:

Advice, information and support to help them to navigate the challenges and achieve positive outcomes.
Providing a warm and welcoming front of house service to all our service users and visitors
Providing efficient and knowledgeable signposting advice/brief interventions to children, young people and their families
Publicising and Marketing Materials
High quality administration to meet the needs of the service.

Main Requirements (please see job description & person specification for more details):

Experience with children, young people, and their families, this may include personal or volunteer experience. Able to confidently signpost, run drop-in's and provide one off/brief intervention with families on a wide range of family support topics.
Good command of English grammar and spelling, and the ability to take and write accurate and clear minutes of meetings and compose letters, and presentation skills.
Ability to maintain records, collate statistical information systems to input data and provide reports to evidence service impact and outcomes.
Demonstrable knowledge and understanding of Child Protection procedures and Working Together to Safeguard Children and ability to work in accordance with local and organisational Child Protection and Adult Safeguarding policies and procedures.
Evidence of organisational and time management skills and the ability to prioritse tasks effectively. Ability to multitask within a busy, demanding environment and manage competing demands.
Ability to communicate clearly and professionally through a variety of mediums with parents/carers, children, staff and professionals and excellent verbal and listening skills.
Willing to work flexibly including early morning, late evenings, and occasional weekends.

Benefits:

- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement.

We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

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Closing Date :Monday 6th May 2024 at 9am
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To learn more about Family Action: Recruitment Pack
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To learn more about our terms & conditions:Summary Terms & Conditions of Employment
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To help us fulfil our commitment to diversity and promoting equal opportunities:complete our anonymous Equality & Diversity Monitoring Information survey

Our commitment to Equality, Diversity & Inclusion:

Job Types:
Part-time, Temporary contract

Pay:
Up to £22,011.00 per year

Expected hours: 22.2 per week

Benefits: