Admin Officer/reception - Belfast, United Kingdom - VANRATH

VANRATH
VANRATH
Verified Company
Belfast, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

VANRATH are delighted to be assisting one of our major
public sector clients with the Recruitment of an
Administrative Officer to join their fun and friendly team in their
Belfast Office.

  • This is initially a 3 month contract possibilities for extension or permanency._


  • Monday

  • Friday 9:0017:00_
  • Salary £23,071_

Key Duties

  • Function as a first point of contact for individuals/groups/suppliers accessing the company, both in person at the office and over the telephone.
  • Develop a detailed and accurate understanding of the services and support delivered by the company and its funded organisations.
  • Producing outcomes on a daily basis in line with key agreed targets.
  • Respond to and resolve stakeholder queries over the telephone, in writing or face to face.
  • Provide support by checking documents and providing advice and guidance.
  • Accurately record messages and/or refer client calls to senior members of the team.
  • Record and process information and relevant incoming documentation in line with company policies and procedures.

Requirements:


  • A minimum of five GCSEs (or equivalent) at Grade C or above, which must include English Language and Mathematics. _In exceptional circumstances _
    5 years _relevant experience within the last _
    8 years_, of _
    each_ _of the criteria will be accepted as equivalent to the formal qualifications required._
At least
2 years
relevant experience within the last
8 years, of
each of the following:

  • Dealing effectively with client/customer queries in person and by telephone
  • Maintaining both electronic and paper based office administration systems in line with organisational policies and procedures
  • Using the following elements of the MS Office package in a business context: Word, Excel, Outlook
  • Updating and utilising an electronic database to generate reports and information for specific business purposes
  • Drafting formal correspondence to a third party demonstrating a high proficiency in written English
  • Processing information and accurately recording on different portals (electronically & hard files)

Desirable Criteria:


  • Demonstrable experience of dealing professionally with confidential and sensitive information.

Job Types:
Full-time, Fixed term contract

Contract length: 3 months
with potential to extend


INDPH

Job Types:
Full-time, Fixed term contract

Contract length: 3 months


Salary:
£23,000.00-£23,071.00 per year


Benefits:


  • Company pension

Schedule:


  • Monday
to Friday


Application question(s):

  • Are you immediately available?, if not how long is your notice period?

Work Location:
In person

Reference ID: 49t914u-9j
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