Customer Service - St Albans, United Kingdom - British Homesellers

Description

About us - Would you like a career in Property?
Founded in 2012, British Homesellers is on a mission to make buying and selling homes an effortless experience

Our journey has been remarkable, as we've swiftly evolved into a trusted and reputable brand, known for providing a fair and transparent service that ensures quick sales.

Are you a motivated individual seeking an exciting opportunity in Property? Join us at British Homesellers in our St Albans office and take on the role of a Customer Service Associate.

Your Role:

You will be helping our customers sell their homes by:

• Managing the onboarding of their property; performing ID checks, booking photographers & writing listings.
• Reacting to viewing request, vetting viewings & booking them with our client.
• Follow up viewings to obtain viewing feedback to feed to the client to property manager.

Requirements:

• Handling large volumes of calls (inbound and outbound) from customers, offering a seamless service promoting all services.
• Able to build effective relationships with customers over a period of time. You'll need to have a passion for providing excellent customer service.
• Monday to Friday, with 12 Saturday shifts a month (day off in week in lieu)

Benefits:

• Competitive compensation: £20,000 £25,000 Basic, with a realistic £27,000 £32,000+ OTE.
• Generous commission scheme to reward your efforts.
• This role offers an exciting step up the property career ladder, presenting new and thrilling opportunities within our business.

This is your chance to be part of something fresh and impactful in the world of property. Join us in this exciting journey and take the next step in your career We can't wait to hear from you


Salary:
£20,000.00-£25,000.00 per year


Benefits:

• Company pension

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Education:

• A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Ability to Commute:

• St. Albans (required)

Ability to Relocate:

• St

Albans:
Relocate before starting work (required)


Work Location:
In person