International Operations Training Specialist - Oldbury, United Kingdom - DPD Group UK

DPD Group UK

Verified Company

Oldbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again

DPD is a Valuable 500 company and a Disability Confident Employer_

Purpose of Position

As our International Training Specialist you will provide blended learning on International products and services to all international operations and International Customer service employees.

Support the Senior training specialist by assessing training needs across the International remit. Coordinate and facilitate international awareness for any DPD UK employees as required.

Key Tasks and Responsibilities

Identify, coordinate & deliver learning and development initiatives within a professional environment to both internal and external stakeholders
Support International Managers in new starter inductions and any other required training, including product and services, systems, and processes
Analysis, design and develop training material in line with DPD Group guidelines using Rise and Adobe cloud suite
Plan, maintain, and develop existing learning material to improve the International experience, whilst administering effective learning programs
Plan strategic meetings with key stakeholders within the business, including members of the International Management Team to assess international awareness and training needs
Review feedback and participant evaluations. Identify opportunities to improve the International training experience. Communicate results and recommendations to management and stakeholders
Report and propose new and innovative learning ideas
Promote a learning culture of continuous learning and development across all functions of the organisation

Qualifications

What we are looking for

Be able to produce highquality learning material using a number of different systems
Ability to communicate clearly on both written and verbal levels to a wide range of stakeholders in a training environment
Possess comprehensive knowledge of DPD systems and processes
Have a flexible approach to additional duties and a positive approach to change
Have access to transport, as there will be travel required to deliver facetoface sessions.
Have previous experience in a similar role, although this is not essential.
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

Additional Information

Job Specifics
This role will be predominantly based in Oldbury, although travel to our International Gateway in Hinckley will be required.

Remuneration and Benefits

As well as a competitive salary we recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day.

It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.

To name but a few

Holiday trading
Enhanced maternity and paternity package
Free life assurance of 4 x salary on joining the pension scheme
Free onsite car parking for all employees
Health Kiosks visiting every location
Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
Milestone Days off to celebrate with your family and friends
Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within.

As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

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