Service Administrator - Dundee, United Kingdom - KARL STORZ Endoscopy (UK) Ltd

KARL STORZ Endoscopy (UK) Ltd

Verified Company

Dundee, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Administrator - Flexible Endoscopes

Since its beginnings in 1945, the KARL STORZ family company has grown into a global manufacturer and distributor of endoscopes, medical instruments, and devices.

Not a giant on an international scale, but leaders in matters that count:
Creativity, versatility and competence.

Our company headquarters in Tuttlingen, seven additional production sites, and 47 sales and marketing companies worldwide now employ 8500 employees in over 40 countries.

KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations.

To strengthen our team, KARL STORZ Endoscopy (UK) Ltd have a vacancy for a
Service Administrator - Flexible Endoscopes on a full time permanent basis.

This role is based at our offices in Dundee, we are unable to offer home working or hybrid working, due to the nature of the work to be undertaken.

About the role:

You will provide administrative support in relation to KARL STORZ Flexible Endoscopes to customers and colleagues.
Processing technical reports and quotations, orders and deliveries for Repair/Exchange which includes receiving in stock, warranty processing, maintenance contracts, loans, advance transactions, vet transactions, collection of customer equipment and liaison with carriers.
Responsible for issuing repair quotations and actively progress these to conclusion.
To provide and maintain a high standard of customer service answering queries and providing customers, other departments and infield operatives (ACM, FST, OST) with prices, information and updates on our products and services.

About You:

You will have a good standard of education (GCSE Maths and English) with excellent verbal and written communication skills.
Have at least 3 years proven experience in a similar role.
Strong Microsoft Office skills, including ability to Mail Merge (Word) and manipulation of data (Excel)
SAP experience would be an advantage, but training can be given.
A genuine team player who demonstrates team commitments and support
Can work calmly under pressure and be polite and courteous, regardless of the situation.
Organised with real attention to detail.

About the package:

KARL STORZ offers an excellent remuneration package including Private Healthcare, Pension Scheme, Critical Illness and Life Assurance

Job Types:
Full-time, Permanent

Pay:
From £25,000.00 per year

Benefits: