Physiotherapy Outpatient and Appointments Supervisor - Port Talbot, United Kingdom - Swansea Bay University Health Board

Swansea Bay University Health Board
Swansea Bay University Health Board
Verified Company
Port Talbot, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
An exciting opportunity has arisen for an experienced clerical administrator to join our Physiotherapy Team.

We are looking for an enthusiastic and well-motivated individual with good communication, organisation and interpersonal skills, with the ability to work as part of a team and on your own initiative.

You will provide vital administrative support for the Physiotherapists and the Physiotherapy Management Team.


The post holder should be proficient with computer systems and have RSA III (or equivalent) word processing with a minimum of three years recent office experience.

Knowledge / experience of hospital systems i.e. WPAS / PIMS and Oracle is desirable but not essential.


The post holder will be tasked with:

  • processing of referrals,
- the booking of outpatient appointments,
- producing word and excel documents,
- ordering stock and

  • Producing activity reports.


The post-holder will work flexibly with other clerical physiotherapy colleagues across Swansea Bay University Health-board in the overall provision of administrative support to the Physiotherapy Service.

The post holder will be directly responsible to the Administration Manager and will work in close liaison with the Physiotherapists in the team.


We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.


As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.


You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.


Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.


If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Outpatient and Appointments Supervisor role provides support for the departments across the Health Board. The post
holder will be responsible for the Exercise and Lifestyle Programme coordination. Ensuring provision of an effective
patient focused service in respect of referral management, appointments reception and waiting list management.
Whilst supporting, maintaining and planning appropriate cover for all clerical roles within all areas and to provide a
high quality service to patients and users of the service

  • The post holder will assist the Officer in the efficient day to day operation of the department ensuring that all tasks are
carried out to the required standards and in accordance with Health Board Policies and Procedures.

he post holder will assist the OPD Officer in the efficient day to day operation of the Outpatient areas / Appointment
Office ensuring that all tasks are carried out to the required standards and in accordance with Health Board policies
and procedures.

  • To ensure that all communication with patients, carers and staff is always undertaken in a courteous and helpful
manner and to be sensitive to the needs and expectations of the patient.
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