Quality Assurance Administrator - Cardiff, United Kingdom - Neil Lewis Recruitment (NLR)

Neil Lewis Recruitment (NLR)

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client, one of the most reputable Law Firms based in Cardiff, is looking to recruit a Quality Assurance/Audit Administrator to join their Quality and Compliance Team.

Duties:

Performing quality and regulatory file audits within a file supervision database for compliance, operational and quality management system audits
Reporting on the audit findings and areas of noncompliance and identifying opportunities for enhancing internal controls and/or operational efficiencies
Prescribing corrective action to correct noncompliances
Prescribing preventative action to reduce the risk of repeated noncompliance
Maintaining audit records
Assisting the Quality Manager in preparing audit documentation for external audits
Maintaining the firm's complaint database
Assisting with the administration of the firm's databases and portals
Assisting the wider Quality and Risk team with administrative support
Running and circulating quality reports
Developing and maintaining productive working relationships with all levels of management

Experience and Qualifications required:

The role requires excellent organisational skills in order to work on various audits. The ability to make good judgments based on observations and supporting information is essential.
The ability to understand quality and regulatory standards is essential and experience working in a legal environment would be advantageous.
This role may be desirable to someone who is currently in an administrative or secretarial role and is looking for a new opportunity to develop their skills.

Benefits: