Education Assistant - Newcastle upon Tyne, United Kingdom - Newcastle University

Tom O´Connor

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Tom O´Connor

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Description

Salary:
£22,197 with progression to £23,662 per annum

Newcastle University is a great place to work, with excellent benefits.

We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.


Closing Date: 03 May 2023

The Role


We are looking for a highly motivated and enthusiastic individual to join our Professional Services Team in the School of Psychology.

Working closely with Professional Services colleagues and academic leads within the Faculty across multiple Postgraduate programmes, to support their smooth and effective administration.

Your duties will span the full student lifecycle from registration, assessment and progression to graduation.

Key Accountabilities
To provide administrative support to the learning and teaching function of the School across the full student lifecycle (from registration, through progression to completion)
Work closely with key academics to support the Doctorate in Clinical Psychology processes and systems
Responsible for inputting amendments to annual documentation such as modules and regulations
Responsible for ensuring up to date information is uploaded to the appropriate University systems. In addition, to be responsible for inputting updates of teaching materials on University systems as they arise, and the timely distribution of materials to staff and students
Responsible for checking and updating student data using University systems, including ensuring students are appropriately registered for modules as required
Where appropriate, supporting the allocation of personal tutors to students, and for monitoring meetings between tutors and tutees via the NU Reflect system
Support the Learning & Teaching Team Leader with student attendance monitoring administration as requested

Responsible for receipt and collation of assessment materials from academic colleagues, for tracking assessed work out for marking and chasing to ensure it is processed within expected timescales.

In addition, transcribing or uploading marks to relevant University systems
To support the organization of practical assessments and assist in setting up examination venues
To support the administration of processes relating to adjustments required for students with wellbeing issues or personal extenuating circumstances
To provide support for the arrangement of student placements and maintaining accurate records
To support the collation of timetable requirements in agreed timescales and, liaising with academic staff regarding requirements, advising on constraints and practicalities of requests
To provide support for the allocation of research projects to students
Where appropriate to act as secretary to designated meetings, including agenda preparation and circulation, minute taking and monitoring progress of actions
Responsible for setting up on University systems evaluations for students to complete
To provide support for the School's Admissions where required; this can be significant for some programmes
Any other duties within the scope and general nature of the grade which may be required. This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year)

The Person (Essential)

Knowledge, Skills and Experience
Appreciation of the standards for the conduct and output of the role
Ability to communicate clearly orally and in writing
Numeracy skills
Good I.T. skills, i.e. good working knowledge of Microsoft Office software packages
Familiarity with work priorities and those of colleagues
Basic understanding of relevant policies and procedures, as they affect the role
Working knowledge of relevant systems (SAP, NESS, MOFs, Canvas, Syllabus Plus, Evasys) (Desirable)

Attributes and Behaviour
Planning and Organising
Works in a planned and structured way
Uses own and others time effectively
Sets own priorities in conjunction with team and area objectives
Plans workload and tasks in a systematic way
Ensures that all activities are completed on time
Uses systems and tools to ensure records and audit trails are clear and up to date
Keeps work systems up to date, neat and tidy
Ensures that others know how process and systems work
Maintains flexibility in work plans to allow for changing circumstances
Delivering Services
Sees other departments and colleagues as "customers" and follows up on their enquiries and requests
Keeps fellow team members up to date with progress
Co-operates with others in achieving targets
Takes responsibility for achieving own targets
Has a positive attitude for doing things better
Looks for ways to make immediate improvements
Pays attention to detail
Strives to deliver high quality results
Is enthusiastic in getting the job done on time
Communicating
Is factually correct and gives consistent verbal and non-verbal messages
Clear and concise; gets the message across to others
Tailors content of communication to

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