Customer Representative - Manchester, United Kingdom - ALPHAATOMIC LTD
Description
Customer Representative
As a Customer Representative, you will be responsible for ensuring outstanding customer experiences by addressing inquiries, resolving issues, and providing support to our valued customers.
Duties:
- Provide exceptional customer service by answering incoming calls and responding to customer inquiries promptly and professionally.
- Assist customers with product information and order placement.
- Utilise phone etiquette skills to ensure positive customer interactions.
- Analyse customer needs and provide appropriate solutions or recommendations.
- Up sell products or services to maximize sales opportunities.
Skills:
- Strong communication and interpersonal
- Ability to multitask and prioritize tasks effectively.
- Excellent problemsolving skills and attention to detail.
Salary:
From £23,088.05 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Manchester (preferred)
Work Location:
In person
Application deadline: 05/03/2024
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