Customer Representative - Manchester, United Kingdom - ALPHAATOMIC LTD

Tom O´Connor

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Tom O´Connor

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Description

Customer Representative


As a Customer Representative, you will be responsible for ensuring outstanding customer experiences by addressing inquiries, resolving issues, and providing support to our valued customers.


Duties:


  • Provide exceptional customer service by answering incoming calls and responding to customer inquiries promptly and professionally.
  • Assist customers with product information and order placement.
  • Utilise phone etiquette skills to ensure positive customer interactions.
  • Analyse customer needs and provide appropriate solutions or recommendations.
  • Up sell products or services to maximize sales opportunities.

Skills:


  • Strong communication and interpersonal
  • Ability to multitask and prioritize tasks effectively.
  • Excellent problemsolving skills and attention to detail.

Salary:
From £23,088.05 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Manchester (preferred)

Work Location:
In person

Application deadline: 05/03/2024

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